This article explains the JSON file format used by the Spinfire app for exporting and importing custom tennis drills. Understanding this format can be helpful for sharing drills or for advanced users who might need to inspect or manually edit drill data. What is a Drill JSON File? When you export a drill from the […]
If your tennis ball machine isn’t landing balls accurately on the court, calibration may need adjustment. This guide will help you diagnose and resolve common calibration issues. Diagnosis Check Ball Type: The machine is tuned by default to Spinfire Touch Pressureless balls. Other pressureless balls (e.g., Tretorn X or SetPoint Bounce) should perform similarly. Pressurized […]
When using an AC adaptor, your machine should receive a steady, uninterrupted power supply. However, in some cases, the machine may indicate low power and shut down unexpectedly. Adjusting the Battery Profile One common cause of this issue is the battery profile setting. Your machine may be configured for a lithium battery, which shuts down […]
This article relates to v2 machines only. It will guide you on how to convert your machine to work for pickleball. It assumes your machine is already configured for tennis or padel. *** IMPORTANT: If your machine was manufactured earlier than September 15, 2024, then you need to check if your drop hole (the hole […]
Machines with software V-6.0.0 and above have smartphone functionality. To know your machine’s existing software version please refer to this article. Adjusting the speed of a Spinfire ball machine When using the smartphone app, you will have the option to select positions on the court where balls can fire to. Sometimes, the machine will not […]
This article relates to v2 machines only. It will guide you on how to upgrade one of these machines to the latest motherboard for access to the smartphone app (and watch apps). v1 machines cannot be upgraded to have access to the app. Step 1: Confirm the machine has the old motherboard. A simple way […]
Machines with software V-6.0.0 and above have a USB port on the motherboard. To know your machine’s existing software version please refer to this article. If you are experiencing a problem where only the POWER button on your control panel is working (all other buttons are not working), making this change may solve the problem […]
Machines with software V-6.0.0 and above have a USB port on the motherboard. To know your machine’s existing software version please refer to this article. Follow the steps below to successfully update the machine’s software: Getting the required file To get the latest version of the software visit the software download page here. Preparing the […]
Machines with software V-6.0.0 and above have a USB port on the motherboard. To know your machine’s existing software version please refer to this article. IMPORTANT: Depending on the machine type please choose the correct software using the criteria below: Tennis, Padel and Pickleball machines require the ‘Main update‘ version. Cricket machines require the ‘Cricket […]
If your machine currently has a Sealed Lead Acid (SLA) battery and you would like to upgrade it to a lithium LiFePO4 battery, please follow these instructions. Step 1: Make sure the replacement LiFePO4 battery has been supplied by an Authorised Spinfire dealer. If you have sourced your own battery, we cannot guarantee its performance. […]
*** Only machines from 2018 and onward are capable of using an external battery. If your machine has a 3 position master switch (0, I and II) then you can use this product. If not, please contact us about obtaining an upgrade kit. *** If you currently have an internal battery and you wish to […]
If you find that your automatic or standard base clamps are not holding as tightly as you would like, or have a little bit of “play”, you may wish to adjust them. To do this, follow these instructions: 1. Remove the black plastic plug on the end of the base clamp. 2. Rotate the base […]
If you have a v2 machine and are experiencing a “Top motor error, please check for ball jam” or “Bottom motor error, please check for ball jam” then these instructions can help you troubleshoot the issue: With the machine off and elevation at its lowest, please do the following: Check to see if there are […]
If your hopper is too tight and difficult to push on or to pull off the purple body, this article will guide you through the process of loosening it for a better fit. A hopper can become tight due to changing weather conditions. In the below image, you can see that the hopper is sitting […]
A ball machine is a great investment in your training and we think it’s just as important to choose the best tennis balls to optimise its performance and yours. There are two main types of tennis balls: pressureless and pressurised. Pressureless Tennis Balls When it comes to selecting the ideal tennis balls for your ball […]
If a standard base clamp on your Spinfire Flame, Inferno or Blaze, no longer springs back upon release, then it is likely that the spring inside the lever is broken. This article will guide you through how to replace the spring inside your lever. STEP 1: Locate the spare parts box which came with your […]
Procedure time: approximately 5 minutes Removing the control panel Step 1: Removing the control panel assembly from the motherboard Follow the removal procedure here to complete this step. Step 2: Removing the motherboard from the control panel Follow the removal procedure here to complete this step. Step 3: Removing the master wires connectors The master […]
Tools required: 5.5mm nut driver (can be substituted with nose pliers) Nose pliers Procedure time: approximately 5 minutes Removing the Motherboard Step 1: Removing the control panel assembly from the motherboard Follow the removal procedure here to complete this step. Step 2: Removing the motherboard shield Place the control panel assembly on a flat smooth […]
Spinfire ball machines have a counter (similar to a car’s odometer) which can tell you how many balls have been fired. This can help you understand the amount of usage your machine has had. To view the count figure, simply turn on the machine by pressing the POWER button and FEED button at the same […]
As a safety feature, your Spinfire ball machine will shut off the feeder motor after 25 seconds (can be up to 45 seconds) if it has not detected a ball being fired. This can help avoid a situation where a ball falls into the carousel and fires out of the machine when a unsuspecting person […]
Step 1: Removal Using a Phillips head screwdriver, remove the 4 screws on the control panel. These screws are M4 x 12mm if you need to buy replacements. Gently pull out the control panel. Disconnect each plug from the motherboard by pressing the release clip and pulling on the plug (not on the wires). Leave […]
This guide you explain how to convert your ball machine with an internal battery to having an external battery. EQUIPMENT REQUIRED: Philips head screwdriver 1 x 7mm Hex nut driver or spanner key Electrical tape Cable tie PROCEDURE: Step 1: Remove the Purple Body from the machine. For more details about this step, please visit […]
EQUIPMENT REQUIRED: Philips head screwdriver PROCEDURE: Step 1: Remove the Purple Body from the machine. Please follow the instructions in this video: Step 2: Replace the master switch following the procedure in the video below. If you have a machine that does not have the option of external power you will have only four wires […]
If you need instructions to remove the purple body of a v2 machine please read this article here. EQUIPMENT REQUIRED: Philips head screwdriver PROCEDURE: Step 1: Remove the Purple Body from the machine. Please follow the instructions in this video: Step 2: Reinstall the purple body and control panel back onto your machine. Follow the […]
Yes, our machine has been designed with padel in mind. It’s extremely popular all through Europe as a popular choice thanks to the excellent smashing capabilities, random functions and of course the built in padel drill. Our machine can accept both tennis balls and padel balls. In late 2022, we released new throwing wheels with […]
If you own an old V1 model and are wondering if it’s worth upgrading to the new V2 model, this page may be for you. Both the V1 and V2 come with internal movement, an easy-to-use control panel and remote control, and a large ball capacity – all wrapped up in an extremely stylish and […]
This article explains the difference between the Charger and the AC Adaptor for your Spinfire ball machine. The Charger: The charger is used to charge the battery for your ball machine. It is the same for Internal and External battery machines. It has a green led that changes its colour to red when charging the […]
Sometimes, when you touch the control panel of your ball machine, you may experience a small static shock. There are two possible causes for this: A build up of static charge on your ball machine; or A build up of static charge on you This is normally caused by the type of tennis court you […]
EQUIPMENT REQUIRED: Philips head screwdriver Pliers or shifter (adjustable spanner) 2 x Silicone terminal covers or electrical tape (red & black) PROCEDURE: Step 1: Remove the Purple Body from the machine. Please follow the instructions in this video: Step 2: Follow the instructions in this video to replace your battery: Step 3: Reinstall the purple […]
This article applies to both the V1 and V2 models. Click here to check which model you have. To achieve totally random deliveries of varying depths and widths, simply activate both the HORIZONTAL and VERTICAL random buttons one after the other. It does not matter which order you choose. For example, press the HORIZONTAL button […]
This article relates to v2 machines only and guides you through the process of either: Replacing an existing battery; or Installing a battery into a machine – This is typically where your machine had an external battery & you now want to install that battery or a new battery inside your machine. In this case, […]
This article guides you through the process of replacing the charging jack on your Spinfire V2 ball machine. To determine the version of your ball machine click here. A charging jack replacement can be required in any of the following situations: The charging jack has broken and falls inside/outside the machine body. The wires on […]
Version of Ball Machine There are three possible versions of the Spinfire ball machine: V1, V2, and V2 Bluetooth. You can identify your machine using the following criteria: Purchase Date If you purchased your machine before 1 October 2020, you have a V1 machine. Control Panel Color V1 machines have a white control panel with […]
This article relates to both v1 and v2 machines. The carry handle is an extendable transport handle consisting of two metal rails attached to the base of the machine which is used to manoeuvre the machine. The carry handle can be secured by screws or pop rivets, this can be checked by placing the ball […]
This article guides you on how to replace the feeder motor of a V2 machine. A feeder motor replacement might be required if you are facing any one of the following issues: When you press the feed button, the feed LED turns on but the carousel does not move. When you press the feed button, […]
Every Spinfire ball machine is run by software installed on the motherboard. New software versions are released over time as improvements are made, addressing any reported bugs or adding new features to the operations of the machine. The software version is important to know as it helps answer questions about the machine’s functions and diagnostics […]
This article relates to both v1 and v2 machines. To replace the throwing wheels, you need to start by removing the throwing wheel. If you prefer to watch the process on a v2 machine click here. Step 1: Removing the throwing wheel To remove your top throwing wheel, you would need a 3mm hex key. […]
If you need instructions to remove the purple body of a v1 machine please read this article here. This article helps you in case you are experiencing any of the following problems: You find balls are not evenly distributed between the forehand and the backhand side Balls are shooting outside the singles line More balls […]
If you need instructions to remove the purple body of a v1 machine please read this article here. To remove the purple body, you need to start by removing the control panel. Step 1: Remove the control panel Using a Phillips head screwdriver, remove the 4 screws on the control panel. These screws are M4 […]
This article relates to the v2 machines only, released in October 2020. If you have had a Sealed Lead Acid (SLA) battery and upgrade to a Lithium battery (with a new lithium battery charger), it is advisable that you change the setting in your machine as well. This will improve the performance of your machine […]
This article applies to both v1 and v2 (without smartphone app capability) machines. In certain circumstances, you may need to adjust the software to compensate for variance in motors. Examples of this might be: Your motors have become old and are not performing as well as they once did The slowest balls firing from your […]
To access the remote chip, you will need to unscrew the 4 hex nuts holding the motherboard shield, disconnect the main switch plug and then remove the motherboard shield. This can be done using a 4mm nut driver or a pair of needle-nose pliers. The receiver chip can be found at the top of the […]
The receiver chip can be found at the top of the motherboard and is connected to the motherboard by a seven-pin connection and some glue. To remove the receiver chip from the motherboard, first cut away the glue using a pair of scissors or cutters. We find Xuron cutters to be most effective, but you […]
If you experience a Horizontal or Vertical error when initialising, there may be a problem with your machine. As a short term fix, please try starting your machine in “manual mode”. It is likely that your machine will operate perfectly in manual mode which you may continue to use until you can obtain support to […]
If you receive the error message “Overcurrent Detected, Restart Machine”, this indicates that the motherboard has detected too much current. In most cases, this is caused by a ball jam. It is also possible that this may happen when at least one of the throwing wheel motors are faulty. The motherboard safely prevents damage by […]
If you find your centre point is moving or that balls are firing into the inside casing of the purple body, the first thing you should always try is to operate your machine in manual mode to see if this fixes the problem. It is likely that your machine will operate perfectly in manual mode […]
The following video provides instructions for adjusting the centre point of your Spinfire ball machine. This procedure is useful when you feel the machine is shooting balls more to one side than the other.
This video provides instructions on testing the horizontal or vertical stepper motors (controls the left/right and up/down movement). We recommend you follow these instructions to determine the exact cause of your problem. You would typically follow these instructions if your machine is failing to move left/right or up/down (note, you may need to run your […]
This tennis ball machine is designed and tested to offer safe playing conditions, provided it is operated in strict accordance with the following safety warnings. Failure to comply with the following instructions may result in serious personal injury or property damage. WARNING! · Keep clear of the ejection point. Do not stand in front […]
If your wheels have become slippery and can no longer grip the tennis balls properly, causing ball jams, we recommend you follow this help article. If using hot water to clean your throwing wheels, you may need to first remove the wheels from the throwing wheel motors. This would not be necessary if using sandpaper […]