Should any part fail due to defective workmanship or faulty materials within the warranty period, Fry Developments Pty Ltd (trading as Spinfire) or its distributor will repair or, (at distributor’s option), replace the defective part free of charge. The warranty period is country specific, please contact the Spinfire distributor in your country or the place of purchase for details. SLA batteries are only warranted for 6 months from the date of purchase. The SLA battery is only warranted for 6 months from the date of purchase.
Warranty Administration
Warranty is administered by your country’s authorized Spinfire distributor. Please check our Distributors page for the contact details of your country’s Spinfire distributor.
To ensure speedy processing of your warranty service claim, ensure that you inform us of all specific details about your machine including the serial number & model as well as a detailed description of the fault. Any videos you can provide us are considered very helpful.
Not Covered
Exposure of the ball machine to the elements should be minimized. Upon completion of play, please store the machine under cover. Damage caused to your machine from being exposed to the elements is not covered under warranty.
This warranty does not cover the purchaser or any other person for damage, malfunction or loss due to the following:
- Lack of maintenance, abuse, neglect, misuse, accident or improper usage of this appliance.
- Scratches, dents, corrosion or general wear & tear on the machine.
- Exposure to the elements, insects, weather or hail.
- Unauthorized repairs during the warranty period.
- Acts of God.
- Use on power voltages other than that specified for your machine.
Servicing of this nature is chargeable.
Under no circumstances will Fry Developments Pty Ltd (trading as Spinfire) or their authorized distributors be liable to the Customer or any other person for incidental or consequential damages of any nature, including but not limited to, damage or personal injury or damages to property.
Conditions of Warranty
- The machine is to be delivered to the Spinfire distributor’s service department or authorized service agent and freight charges both ways are paid by the owner. No liability is accepted for loss or damage during transit.
- The machine must always be operated and maintained in accordance with the instructions supplied.
- No alterations or repairs have been carried out without obtaining the distributor’s prior consent. Such repair or any replacement does not extend the warranty period.
- Proof of purchase must be provided to verify purchase date and establish the warranty period. Only the original purchaser is covered under this warranty.
- The warranty period is calculated from the date of purchase only.
- Where this warranty is inconsistent with any state laws, the statutory rights of the purchaser shall prevail.
- Parts installed from other manufacturers’ products will void this warranty.