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# SpinfireSport.com

Spinfire Sports offering quality tennis products

## Sitemaps

- [XML Sitemap](https://www.spinfiresport.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Pages

- [AI Powered - Advanced Training](https://www.spinfiresport.com/) - AI POWERED Advanced Training If you can think it, you can train it BALL MACHINES AI POWERED Advanced Training If you can think it, you can train it BALL MACHINES Play against an expert Spinfire Ball Machines maximize your tennis, padel, cricket or pickleball training - and the Spinfire App with our AI Drill Creator
- [Distributors](https://www.spinfiresport.com/distributors/) - Spinfire is actively seeking new distributors worldwide. If you are interested in becoming a distributor, please contact us.
- [User Manuals](https://www.spinfiresport.com/support/user-manuals/) - Downloads
- [Shipping & Returns](https://www.spinfiresport.com/shipping-returns/) - Check for Local Distributors Spinfire partners with distributors worldwide to provide faster shipping and local support. Before purchasing from our website, please check if there is a distributor in your region - this allows our customers to save on shipping costs and enjoy dedicated local assistance. Distributors Shipping Information We are proud to offer worldwide
- [About](https://www.spinfiresport.com/about/) - Spinfire was created with a vision in mind of developing tennis ball machines and stringing machines to cater for the needs of tennis enthusiasts world wide. Through years of hard word and dedication to this vision, the product range has been created. Our ball machine range is innovative, creative and cutting edge. Players of all
- [Spinfire App Guide](https://www.spinfiresport.com/spinfire-app-guide/) - Getting Started Download and Installation Getting Connected App Basics Header Control Bar Navigation Bar Pages Remote Speed Spin Interval Elevation Horizontal Court Map Quick Drills Vertical Random Horizontal Random 2 Line or Custom Drills Random Drill Your Drills Organise and Edit Your Drills Settings Dark Mode Versions Change Language Single Ball Fire Mode (SBF)
- [SpinfireSport App Privacy Policy](https://www.spinfiresport.com/app-privacy-policy/) - Privacy PolicyLast updated: May 20, 2024 IntroductionYour privacy is very important to us. This Privacy Policy outlines how the Spinfire Pro appcollects, uses, discloses, and protects your information when you use our iPhone or Android mobile application . Information Collection and UsePersonal InformationWe do not collect any personal information such as names, email addresses, phone
- [Support](https://www.spinfiresport.com/support/) - Below you will find our resources to access support for our products. Please feel free at any time to contact us or your local Spinfire distributor for support. Support Resources
- [Spinfire Pro 2 Ball Machine Drills](https://www.spinfiresport.com/support/spinfire-pro-2-ball-machine-drills/) - Tennis ball machines are a fantastic way to practice and improve your game, regardless of your skill level. The Spinfire Pro 2 makes it easy to practice a wide range of shots, test yourself with a variety of paces, spins and elevations, and build your mobility and fitness with practice drills. The Spinfire Pro 2
- [Spinfire App](https://www.spinfiresport.com/spinfire-app/) - The futureof trainingstarts here Advanced and personalized control Get the most out of your app! Explore our comprehensive Spinfire App Guide and do a deep dive on the powerful customizable training sessions possible with your ball machine. Spinfire App Guide
- [Contact](https://www.spinfiresport.com/contact/) - Please use this form to contact us with any questions or feedback you have for us. URLThis field is for validation purposes and should be left unchanged.Name(Required)Email(Required) PhoneSelect your country(Required)AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAntigua and BarbudaArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaColombiaComorosDemocratic Republic of the CongoRepublic of the CongoCosta RicaCôte d'IvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFaroe IslandsFijiFinlandFranceFrench
- [Terms & Conditions](https://www.spinfiresport.com/terms-conditions/) - Terms By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or
- [Documentation](https://www.spinfiresport.com/documentation/)
- [Spinfire Knowledgebase](https://www.spinfiresport.com/knowledgebase/)
- [Shop](https://www.spinfiresport.com/)

## Products

- [Spinfire Cricket Ball Machine](https://www.spinfiresport.com/product/spinfire-cricket-ball-machine/) - Enhance your cricket practice with the Spinfire Cricket Ball Machine. With responsive internal movement, an easy-to-use control panel, and a 150-ball capacity, this compact and stylish machine offers reliable performance to elevate your training sessions!
- [Spinfire Inferno](https://www.spinfiresport.com/product/spinfire-inferno/) - The Spinfire Inferno is a professional tabletop stringing machine designed for players, coaches, clubs and pro shops who want consistent, accurate string jobs without the cost of an electronic machine. Its smooth manual crank tensioning system provides reliable results and is adjustable in kilograms or pounds. The latest model comes standard with the Spinfire V50 universal clamps, which string tennis, squash and badminton racquets—eliminating the need for separate clamp sets.
- [Spinfire Pickleball Ball Machine](https://www.spinfiresport.com/product/spinfire-pickleball-ball-machine/) - Take your pickleball training to the next level with the Spinfire Pickleball Ball Machine. Enjoy AI-powered drill creation, seamless operation via remote, smartphone, or smartwatch, and a diverse range of shots and drills—designed to challenge and grow with you!
- [Spinfire Padel Ball Machine](https://www.spinfiresport.com/product/spinfire-padel-ball-machine/) - Elevate your game with the Spinfire Padel Ball Machine, featuring AI-powered drill creation, versatile control via remote, smartphone or smartwatch and a range of advanced shots and drills – ideal for tailored padel training at any level!
- [Spinfire Pro 2 Ball Machine](https://www.spinfiresport.com/product/spinfire-pro-2-ball-machine/) - Experience the ultimate in training with the Spinfire Pro 2 Ball Machine. With AI-powered drill creation, versatile control via remote, smartphone or smartwatch, and a wide variety of advanced shots and drills, this high-performance machine is designed to push your practice to the next level—perfect for players seeking precision and versatility!
- [Super Damp](https://www.spinfiresport.com/product/super-damp/) - The Spinfire Super Damp reduces string vibrations on ball impact for an improved feel.
- [Spinfire Supertac Overgrips 3-Pack](https://www.spinfiresport.com/product/spinfire-supertac-overgrips-3-pack/) - Spinfire Supertac grips have been designed with the right balance of tackiness, sweat absorption & comfort.
- [Spinfire Ignition Set](https://www.spinfiresport.com/product/spinfire-ignition-set/) - Spinfire Ignition is a co-polymer string with a hexagonal profile which provides additional spin through “ball bite” and superb control. This ultra durable string offers power but most importantly provides a softer feel compared to most co-polymer strings. It comes in a cool cyan colour and has the additional benefit that it provides almost zero string movement during play and minimal tension loss over time. This string is suitable for aggressive players looking for durability with exceptional spin and control.
- [Spinfire Ignition Reel](https://www.spinfiresport.com/product/spinfire-ignition-reel/) - Spinfire Ignition is a co-polymer string with a hexagonal profile which provides additional spin through “ball bite” and superb control. This ultra durable string offers power but most importantly provides a softer feel compared to most co-polymer strings. It comes in a cool cyan colour and has the additional benefit that it provides almost zero string movement during play and minimal tension loss over time. This string is suitable for aggressive players looking for durability with exceptional spin and control.
- [Spinfire Supertac Overgrips Tub](https://www.spinfiresport.com/product/spinfire-supertac-overgrips-tub/) - Spinfire Supertac grips have been designed with the right balance of tackiness, sweat absorption & comfort.
- [Spinfire Automatic Base Clamp](https://www.spinfiresport.com/product/spinfire-automatic-base-clamp/) - The Spinfire Automatic Base Clamp can be retrofitted to any Spinfire Stringing Machine (or compatible machines – must suit a 12.2mm diameter column/stem which is long enough to trigger the release). You can upgrade your machine, by simply removing the standard base clamps and replacing them with these automatic base clamps.
- [Spinfire Hybrid Clamp V50](https://www.spinfiresport.com/product/spinfire-hybrid-clamp-v50/) - The Spinfire Hybrid Clamp V50 is the most advanced clamp in the Spinfire range, suitable for tennis, squash & badminton. It has diamond dust coating inside the gripping teeth, allowing the clamp to hold string easily without the need to over-tighten (causing indentations). It uses two rollers (one in the cam handle) which create an extremely smooth action. The rubber grip on the handle is pleasant to hold.
- [Spinfire Flame](https://www.spinfiresport.com/product/spinfire-flame/) - The Spinfire Flame is the premium drop weight machine in the Spinfire range and improves on the Spark by offering fixed clamps and 6 points of support on the mounting system. This machine also includes a linear gripper, the preferred gripping mechanism for professional stringers. The split weight allows the machine to string tennis, squash and badminton racquets.
- [Spinfire Blaze](https://www.spinfiresport.com/product/spinfire-blaze/) - The Spinfire Blaze has been designed for serious stringers who require a stand, fast mounting/dismounting and precision stringing. The advanced turntable only requires 4 knobs rather than 6 to secure the frame, saving valuable time. It provides plenty of room for easy movement and has spring loaded base clamps for quick release.
- [Spinfire Premium Box of Balls (18 x 4 Ball Cans)](https://www.spinfiresport.com/product/spinfire-premium-box-of-balls-18-x-4-ball-cans/) - The Spinfire Premium tennis ball has been designed to provide durable and consistent high performance on all court surfaces. Using UK engineered championship quality wool-rich felt for enhanced performance, this ball provides superb touch and feel off the racquet.
- [Spinfire Touch](https://www.spinfiresport.com/product/spinfire-touch/) - Introducing the Spinfire Touch Pressureless Tennis Balls, your ultimate training companion. Designed with training in mind, these softer pressureless balls with a soft rubber core bounce perfectly without the need for internal air pressure.
- [Spinfire Pickleball Conversion Kit](https://www.spinfiresport.com/product/spinfire-pickleball-conversion-kit/) - Convert your Spinfire Pro or Padel Ball Machine into a Spinfire Pickleball Ball Machine with our Pickleball Conversion Kits. These kits allow you to switch between tennis, padel, and pickleball as needed, giving you the flexibility to train across different sports.
- [Spinfire External Battery Bag and Cable Kit](https://www.spinfiresport.com/product/spinfire-external-battery-bag-and-cables/) - The Spinfire External Battery Bag and Cable Kit is designed for use with a battery (not included), either Lithium LiFePO4 or Sealed Lead Acid. You can remove the battery from inside your machine to reduce its weight and use it with this bag and cable kit, or purchase a separate battery specifically for external use.
- [Spinfire Ball Machine Cover](https://www.spinfiresport.com/product/spinfire-cover/) - The Spinfire Ball Machine Cover provides added protection for your ball machine, shielding it from dust, debris, and light moisture when not in use. Designed with an elasticized hem to fit snugly over your machine, this lightweight and durable cover is ideal for storage indoors or under cover between sessions.
- [Spinfire Hopper Lid](https://www.spinfiresport.com/product/spinfire-lid/) - The Spinfire Hopper Lid is designed to keep tennis, padel, and pickleball balls securely in place – making it a convenient accessory for transporting your Spinfire ball machine around the court. Featuring an integrated drawcord and clip for a snug fit, the lid securely holds balls inside the hopper while repositioning the machine.
- [Spinfire Ball Carry Bag](https://www.spinfiresport.com/product/spinfire-ball-carry-bag/) - Transport and store up to 150 tennis or padel balls or 100 pickleball balls with the Spinfire Ball Carry Bag. Built for easy access, durability, and comfort, it’s the perfect companion for ball machines, training and coaching sessions
- [Spinfire Full Ball Machine Cover](https://www.spinfiresport.com/product/spinfire-full-cover/) - The Spinfire Full Ball Machine Cover provides waterproof and UV-resistant protection for your Spinfire ball machine, helping safeguard it from rain, sun exposure, and dust when stored outdoors or under cover. Designed to fit securely over the machine when set up, the cover provides full-body protection.
- [Spinfire Carry Case](https://www.spinfiresport.com/product/spinfire-carry-case/) - Transport and store your Spinfire Ball Machine securely with the lightweight, durable Spinfire Carry Case. Features easy mobility, extra storage, and dual functionality as a cover and case.
- [Spinfire Fast Charger](https://www.spinfiresport.com/product/spinfire-fast-charger/) - The Spinfire Fast Charger is an essential accessory for Spinfire Ball Machines, designed for players who need quick and reliable charging. It can recharge an empty lithium battery in just 5 hours, compared to 10 hours with the standard charger—perfect for keeping your machine ready for action.
- [Spinfire Standard Charger](https://www.spinfiresport.com/product/spinfire-standard-charger/) - The Spinfire Standard Charger is designed to recharge an empty lithium battery in approximately 10 hours. This charger comes included with your Spinfire Ball Machine, but is also available for purchase as a replacement or spare if needed.
- [Spinfire AC Adaptor](https://www.spinfiresport.com/product/spinfire-ac-adaptor/) - The Spinfire AC Adaptor allows you to run a Spinfire ball machine directly off electricity. There is no need for a battery. Suitable for 100 – 240v power, you can play for hours without ever needing to recharge again.
- [Spinfire Pro 1 Ball Machine](https://www.spinfiresport.com/product/spinfire-pro-1-ball-machine/) - Unlock your tennis potential with the Spinfire Pro 1 Ball Machine. This stylish, compact machine features internal movement, an intuitive control panel, and a 150-ball capacity. With easy remote operation and a variety of advanced shots and drills, it’s designed to elevate your practice at any skill level!

## Distributors

- [Spinfire Sport France](https://www.spinfiresport.com/?distributor=spinfire-sport-france-2)
- [Automex Hardware Kft.](https://www.spinfiresport.com/?distributor=automex-hardware-kft)
- [RADANSPORT s.r.o.](https://www.spinfiresport.com/?distributor=radansport-s-r-o-3)
- [Technology Sport](https://www.spinfiresport.com/?distributor=technology-sport)
- [thefunsport.com](https://www.spinfiresport.com/?distributor=thefunsport-2)
- [thefunsport.com](https://www.spinfiresport.com/?distributor=technology-sport-2-2)
- [Baseline Racquets | Sports24Seven](https://www.spinfiresport.com/?distributor=cutting-edge-sport-technology-pty-ltd)
- [Mcourt Polska](https://www.spinfiresport.com/?distributor=mcourt-polska-2)
- [Zion Sports](https://www.spinfiresport.com/?distributor=zion-sports-2)
- [Ebbini Sports](https://www.spinfiresport.com/?distributor=ebbini-sports-2)
- [De Racketclub](https://www.spinfiresport.com/?distributor=de-racketclub-3)
- [De Racketclub](https://www.spinfiresport.com/?distributor=de-racketclub-2-2)
- [Tennis Warehouse Australia](https://www.spinfiresport.com/?distributor=tennis-warehouse-australia-4)
- [Tennis Warehouse Australia](https://www.spinfiresport.com/?distributor=tennis-warehouse-australia-3)
- [Spin Padel Mexico, a division of Baraka Wealth Management](https://www.spinfiresport.com/?distributor=baraka-wealth)
- [Merit Spor Teknoloji Ltd.Sti](https://www.spinfiresport.com/?distributor=merit-spor-teknoloji-ltd-sti-2)
- [Ago Sport](https://www.spinfiresport.com/?distributor=ago-sport)
- [Tennisman.de](https://www.spinfiresport.com/?distributor=tennisman-de-2-2)
- [Tennisman.de](https://www.spinfiresport.com/?distributor=tennisman-de-3)
- [W & D Strings](https://www.spinfiresport.com/?distributor=w-d-strings-2-2)
- [W & D Strings](https://www.spinfiresport.com/?distributor=w-d-strings-3)
- [Padel Support](https://www.spinfiresport.com/?distributor=padel-support)
- [Spinfire Canada](https://www.spinfiresport.com/?distributor=rudan-tennis-inc-2)
- [RADANSPORT s.r.o.](https://www.spinfiresport.com/?distributor=radansport-s-r-o-2-2)
- [Season Core Sport SRL](https://www.spinfiresport.com/?distributor=season-core-sport-srl-2)
- [Mastersport Butikk](https://www.spinfiresport.com/?distributor=mastersport-butikk)
- [Good Partner Sport](https://www.spinfiresport.com/?distributor=good-partner-sport-2)
- [Maximus Sports LLC](https://www.spinfiresport.com/?distributor=maximus-sports-llc-2)
- [Wonian Sport](https://www.spinfiresport.com/?distributor=wonian-sport-2)
- [Jouni-Sport](https://www.spinfiresport.com/?distributor=jouni-sport-2)
- [Spinfire USA](https://www.spinfiresport.com/?distributor=mamba-tennis-2)
- [Presenco Sport A/S](https://www.spinfiresport.com/?distributor=presenco-sport-as-2)
- [I G Net Ltd](https://www.spinfiresport.com/?distributor=i-g-net-ltd)
- [Bouncing Greens](https://www.spinfiresport.com/?distributor=bouncing-greens-2)
- [Maximus Sports BAKU](https://www.spinfiresport.com/?distributor=maximus-sports-baku-2)

## Documentation

- [Remote Control Replacement and Upgrade Guide](https://www.spinfiresport.com/documentation/remote-control-replacement-and-upgrade-guide/) - The following guide explains how to replace or upgrade a remote control and receiver chip, and what software is required in each situation. Quick Reference: In most cases, when upgrading older hardware, the latest recommended option is to upgrade to a V4 remote and matching receiver chip, provided the machine software and specifications allow it.
- [Setting up and using the Spinfire Programmer](https://www.spinfiresport.com/documentation/setting-up-and-using-the-spinfire-programmer/) - Machines with software V-6.0.0 and above have a USB port on the motherboard. To know your machine's existing software version please refer to this article. Quick links: Programmer and driver files. Machine software download page. Bootloader download page Bluetooth software file Part 1 of 3: Installing the drivers for the programming device If you
- [Upgrading an old v2 machine to have the smartphone app](https://www.spinfiresport.com/documentation/upgrading-an-old-v2-machine-to-have-the-smartphone-app/) - This article relates to v2 machines only with the old FURY motherboard (no USB key and no bluetooth). It will guide you on how to upgrade one of these machines to the latest motherboard for access to the smartphone app. v1 machines cannot be upgraded to have access to the app. Step 1: Confirm the
- [Erasing the motherboard's memory](https://www.spinfiresport.com/documentation/erasing-the-motherboards-memory/) - Machines with software V-6.0.0 and above have a USB port on the motherboard. To know your machine's existing software version please refer to this article. This article explains when to use the erase button and the considerations you need to give when taking this step. What is saved in memory Erasing the memory erases
- [Bootloader download page](https://www.spinfiresport.com/documentation/bootloader-download-page/) - Machines with software V-6.0.0 and above have a USB port on the motherboard. To know your machine's existing software version please refer to this article. Please choose the correct bootloader according to the machine it needs to operate: Bootloader V2.4 Tennis Bootloader V2.4 Padel Bootloader V2.4 Cricket Bootloader V2.4 Pickleball Bootloader V2.4 Lacrosse Older version
- [Calibrating Battery Voltage on the Motherboard](https://www.spinfiresport.com/documentation/calibrating-battery-voltage-on-the-motherboard/) - This article aims to calibrate the voltage that the motherboard reads as the battery voltage. Incorrectly read voltage on the motherboard can cause a number of problems such as the low battery light coming up even with a fully charged battery. This can also cause the machine to shut down prematurely. Requirements: This feature is
- [Pro 1 & 2 (v2) Software Download Page](https://www.spinfiresport.com/documentation/pro-1-2-v2-software-download-page/) - The Spinfire Pro 1 & 2 (v2) software consists of three files corresponding to each of the three processor chips on the motherboard. February 06 2024: The latest software versions of each are: Main: 5.3.3 (pro2-v2-M5_3_3.hex) – NO UPDATE Horizontal: 5.2.2 (pro2-v2-H5_2_2.hex) Vertical: 5.0.8 (pro2-v2-V5_0_8.hex) – NO UPDATE Click here to download all 3 files.
- [Top or bottom wheel motor error, please check for ball jam](https://www.spinfiresport.com/documentation/top-or-bottom-wheel-motor-error/) - The first part of this article relates to both V1 and V2 machines. With the machine off and elevation at its lowest, please do the following: Check to see if there are any obstructions to the wheels. Make sure that the wheels can spin freely (try turning them by hand to see if they are rubbing
- [Upgrading motherboard software](https://www.spinfiresport.com/documentation/upgrading-motherboard-software/) - Part 1 of 2: Installing the drivers for the USB key If you already have the USB driver installed, please skip to part 2 below. Please note: We have written extensive instructions below on how to install the USB key. However, since then, an alternative way to install the USB Key has been found and
- [Replacing the speaker/buzzer](https://www.spinfiresport.com/documentation/replacing-the-speaker-buzzer/) - The motherboard has a speaker/buzzer soldered to it which makes the beep sound that can be heard during specific machine operations. If the speaker ever fails, the machine would stop making the beep sound or the sound would have an distorted sound regardless of being controlled by the control panel or the remote while all
- [Hidden Features](https://www.spinfiresport.com/documentation/hidden-features/) - Manual Mode If you experience any alignment (eg, shooting too far to the right) or initialization (HCAL or VCAL errors) issues, it is likely you can resolve them by starting the machine in manual mode. To do this, please follow these 3 steps: Make sure your machine is turned off (you may need to use the master
- [Replacing or upgrading a motherboard](https://www.spinfiresport.com/documentation/replacing-or-upgrading-a-motherboard/) - This article assumes you don't have the customer's ball machine. If you (the distributor) upgrade a motherboard's software for a customer (eg, to install the latest remote), or plan to send them a new motherboard, then you must make sure that you configure the settings on the motherboard perfectly for the customer's machine, prior to
- [Remote Control](https://www.spinfiresport.com/documentation/remote-control/) - The remote control has been designed to be as small as possible to fit easily into your pocket. Feed Feed on/off Sleep Sleep mode on/off to conserve battery while collecting balls Up Elevation up* Down Elevation down* *The elevation can only be adjusted in increments of 2-5 units, depending on how fast you press the button
- [Accessing Hidden Features](https://www.spinfiresport.com/documentation/accessing-hidden-features/) - The following table gives instructions for accessing the hidden features of Spinfire ball machines and with which software version they were first introduced. Key sequence Function Software version first introduced Power + Menu Start machine in manual mode. M 2.4 Power + Up Only applicable to v1 machines. Set feeder base in interval mode
- [Balls are jamming too regularly](https://www.spinfiresport.com/documentation/balls-are-jamming-too-regularly/) - As this article is identical to the one we supply to our customers, so please view their article here: https://www.spinfiresport.com/kb/balls-are-jamming-too-regularly/. Articles will only exist in this DOCUMENTATION section for distributors if there are more complicated troubleshooting steps for you to complete than the customer should attempt.
- [How to replace the remote control receiver chip for V2 machines](https://www.spinfiresport.com/documentation/how-to-replace-the-remote-control-receiver-chip-for-v2-machines/) - To access the remote chip, you will need to unscrew the 4 hex nuts holding the motherboard shield, disconnect the main switch plug and then remove the motherboard shield. This can be done using a 4mm nut driver or a pair of needle-nose pliers. The receiver chip can be found at the top of the
- [How to replace the remote control receiver chip for V1 machines](https://www.spinfiresport.com/documentation/how-to-replace-the-remote-control-receiver-chip-for-v1/) - The receiver chip can be found at the top of the motherboard and is connected to the motherboard by a seven-pin connection and some glue. To remove the receiver chip from the motherboard, first cut away the glue using a pair of scissors or cutters. We find Xuron cutters to be most effective, but you
- [Feeder Motor Error, Please Check for Ball Jam](https://www.spinfiresport.com/documentation/feeder-motor-error-please-check-for-ball-jam/) - When receiving this error, the first thing to check for is a ball jam in the carousel region. If there is, ensure your machine has been turned off at the master switch and carefully remove it. If there is no ball jam, then please follow these trouble shooting steps in the following order: If you
- [Pro 1 & 2 (v1) Software Download Page](https://www.spinfiresport.com/documentation/pro-1-2-software-download-page/) - The Spinfire Pro 1 & 2 software consists of three files corresponding to each of the three processor chips on the motherboard. The main chip requires main.hex, the horizontal chip requires hm.hex and the vertical chip requires vm.hex. 8th Feb 2021: The latest software versions of each are: Main: 4.2.1 (M4_2_1.hex) Horizontal: 3.7.0 (H3_7_0.hex)
- [Installing Magnetic sensor and Magnet to V1 machines.](https://www.spinfiresport.com/documentation/installing-magnetic-sensor-and-magnet-to-v1-machines/) - This article aims at guiding you to upgrade the sensors that calibrated the Horizontal motion of the machine from Infrared Sensor to Magnetic Sensor. The process involves use of a stencil to drill holes for the magnetic sensor to go into the pivot plate and a magnet to go into the base plate. The location
- [Throwing wheels spin at high speed](https://www.spinfiresport.com/documentation/throwing-wheels-spin-at-high-speed/) - This article relates to our v1 series of machines. It relates to situations where: The machine's throwing wheels spin at high speed and the control panel buttons don't have any control over them. The reset switch may continually blow on the external battery cable. You may receive an error "Top Motor Error, Check for ball
- [Improvements in the Spinfire Pro 2 (v2)](https://www.spinfiresport.com/documentation/improvements-in-the-spinfire-pro-2-v2/) - FEATURE IMPROVEMENTS: Horizontal Oscillation has been replaced with Horizontal Random. This means the machine moves more like a robot, randomly picking locations to shoot to rather than sweeping from side to side. Vertical Oscillation has been replaced with Vertical Random. The machine now only shoots to the highest point and lowest point (not in between)
- [Known Software Errors in Pro 2](https://www.spinfiresport.com/documentation/known-software-errors-in-pro-2/) - Software Version Known Error JULY 2012 (v2.5) and earlier: HM 2.4.hex Main 2.5.hex VM 2.4.hex A small bug in the 2 line drill WIDE where 'interval' would reset to 15 (customers could still adjust it from 1 - 20, but it did not need to reset to 15 so this was removed). MARCH 2014 (v2.8.7)
- [Transportation](https://www.spinfiresport.com/documentation/transportation/) - To transport the machine, simply slide out the handle at the front of the machine (underneath). Lift the machine by the handle until it rests on the rear wheels. Make sure that the machine is tilted enough not to drag the bottom of the machine. Simply pull the machine to your destination. Never move the machine while it
- [Replacing External Battery Fuse](https://www.spinfiresport.com/documentation/replacing-external-battery-fuse/) - A common cause for an external battery powered machine to fail to start is a blown fuse on the battery cables. The fuse can be found inside a black casing which is attached to the positive red cable. The black casing can be difficult to open the first time. Opening it with a flat
- [Spinfire Support Videos](https://www.spinfiresport.com/documentation/spinfire-support-videos/) - Below is a playlist of 29 support videos of technical support for Spinfire ball machines. To scroll through the full list, click in the top left corner to view all available videos.  If the video playlist above does not play correctly, you can view the full playlist on YouTube here
- [How to change a roller](https://www.spinfiresport.com/documentation/how-to-change-a-roller/) - For instructions on how to change a roller, please watch the video below. Please take note of the following points: Ensure you wear safety goggles as fine pieces of hot metal will be projected into the air while drilling, Use a 4mm (0.1575") drill bit, If the pop rivet does not drill out, please use
- [Top or bottom wheel motor failure](https://www.spinfiresport.com/documentation/top-or-bottom-wheel-motor-failure/) - This error message distinctly uses the word "failure" instead of "error" to signify that the problems are different. Here are the situations where an error like this might present itself: When the bottom or top motor wires are disconnected (at the middle point along the wires) before turning on the machine or are disconnected when
- [Ball machine shuts down immediately after starting](https://www.spinfiresport.com/documentation/ball-machine-shuts-down-immediately-after-starting/) - The most likely cause of this issue will be a battery that isn't fully charged. If this is the case, the low battery warning light will be blue, the battery level indicator bars on the right of the LCD display will be down to one bar and the LCD screen will display a low power
- [How to determine a machine's date of manufacture](https://www.spinfiresport.com/documentation/how-to-determine-a-machines-date-of-manufacture/) - All Spinfire ball machines come with a serial number, and from this you can determine the date that the ball machine was manufactured. All ball machines manufactured prior to 3rd November, 2014 will use the following serial number system: Year (YYYY) Month (MM) Date (DD) Machine Number (NNN). Therefore, serial number 20140328034 indicates the machine was
- [Warranty](https://www.spinfiresport.com/documentation/warranty/) - Should any part fail due to defective workmanship or faulty materials within the warranty period, Fry Developments Pty Ltd (trading as Spinfire) or its distributor will repair or, (at distributor’s option), replace the defective part free of charge. The warranty period is country specific, please contact the Spinfire distributor in your country or the place of purchase for details.
- [Throwing Motor Error - Please Check Reset Switch](https://www.spinfiresport.com/documentation/throwing-motor-error-please-check-reset-switch/) - The first action to take is to check that the reset switch hasn't "popped". If it has, the button will feel firm. Simply pressing the button will solve this problem and the machine should operate as normal. If this doesn't solve the problem, ensure there isn't a ball jam behind the throwing wheels. If there
- [Spinfire Ball Machine Maintenance](https://www.spinfiresport.com/documentation/spinfire-ball-machine-maintenance/) - In order to maintain the health of your Spinfire ball machine you can vacuum out the inside of your machine to remove ball fluff. The outside of the machine can be wiped down with a mild detergent, however, please be careful not to get water inside the machine. The throwing wheels should be wiped down
- [Beeping not working or high pitched sound](https://www.spinfiresport.com/documentation/beeping-not-working-or-high-pitched-sound/) - Normally, when you press a button on the control panel (depending on which button), you should hear a beep to confirm it has been pressed. This is very useful when using the remote control to confirm the machine is receiving the command. The beep comes from a small speaker embedded onto the motherboard. If you
- [External battery is not working](https://www.spinfiresport.com/documentation/external-battery-is-not-working/) - If your external battery is not working, please follow these trouble shooting steps. Please note, this trouble shooting guide assumes you have tested another power source like an AC Adaptor and confirmed it's working perfectly: If your battery was working but the play time decreased with each use until such time as you are experiencing very
- [Expanded, swollen or fat battery](https://www.spinfiresport.com/documentation/expanded-swollen-or-fat-battery/) - Example swollen battery If you discover that your battery has become swollen, please cease using it. Rest assured, it is perfectly safe and there is no risk of fire or danger. This is caused during charging when one of the 2 volt cells (your battery has 6 x 2 volt cells, totalling 12 volts) becomes
- [The feeder keeps pausing during play](https://www.spinfiresport.com/documentation/the-feeder-keeps-pausing-during-play/) - By default, your feeder is designed to turn off automatically after 45 seconds if no balls are fired. This is to prevent balls firing unexpectedly at the user. However, sometimes this feature can cause the feeder to stop, even when balls are firing. The solution is to simply disable this feature, which you can do by: Start
- [Assembly](https://www.spinfiresport.com/documentation/assembly/) - To assemble your machine, first simply remove it from the box. To do this, start by removing the hopper, followed by the machine. You can safely pick up the machine by placing one hand inside the mouth at the front and using the handle located at the rear of the machine above the control panel. You should find
- [Battery and Charging](https://www.spinfiresport.com/documentation/battery-and-charging/) - Your machine should last between 3-8 hours, depending on the settings you are using. The machine should arrive to you with some charge in the battery, however, if you have time, we encourage you to charge the machine before its first use. Internal Battery If you have an internal battery, simply plug the charger into the charger
- [AC Adaptor](https://www.spinfiresport.com/documentation/ac-adaptor/) - The AC Adaptor is an optional accessory, but it can be used as your primary power source (you can order a machine without any internal or external battery). Simply plug the AC Adaptor into your machine and turn the master switch to position II. Note, if you do have an internal battery, the AC Adaptor can still be
- [Usage](https://www.spinfiresport.com/documentation/usage/) - The machine should be placed on the baseline of the court, preferably in the center, however you can place it in varying locations if you wish (note features like oscillation may not work as well when the machine is not positioned in the center). Please add the balls into the hopper before you begin, do not add them while
- [Control Panel](https://www.spinfiresport.com/documentation/control-panel/) - Power Press this button to start the machine (hold it for 3 seconds). Please note that there is a main power switch underneath the machine. Please make sure this is on before operating your machine (I = internal battery, II = external battery or AC Adaptor). The main power switch should be switched off when transporting or storing the machine. Menu To
- [Example Settings](https://www.spinfiresport.com/documentation/example-settings/) - When first using your machine, it can take a while to get used to the settings. By adjusting one setting, you may find you need to adjust others to compensate. We recommend reducing the interval setting while you are experimenting. You can speed it back up again once you have found the settings that you like. To help get
- [Tennis Balls](https://www.spinfiresport.com/documentation/tennis-balls/) - Your machine can hold 200 balls. Whilst the hopper can possibly take a larger quantity than this, we recommend you restrict it to 200 balls, which puts less weight on the carousel motor. We strongly recommend the use of pressureless balls, preferably from a reputable brand. Balls can contain an oily coating in the felt which can cause damage
- [Machine won’t turn on](https://www.spinfiresport.com/documentation/machine-wont-turn-on/) - If your machine will not turn on, please try the following in this order: Please check that the master switch has been turned on under the machine (I = internal battery, II = external battery or AC adaptor) and that you are holding the on button for at least 5 seconds. If you have an external battery
- [Machine fails to initialize (VCAL or HCAL error)](https://www.spinfiresport.com/documentation/machine-fails-to-initialize-vcal-or-hcal-error/) - If you experience a HCAL or VCAL error when initialising, there may be a problem with a sensor inside your machine. As a short term fix, please try starting your machine in “manual mode”. It is likely that your machine will operate perfectly in manual mode which you may continue to use until you can obtain support to fix
- [Machine will only turn to the right](https://www.spinfiresport.com/documentation/machine-will-only-turn-to-the-right/) - Sometimes the machine will only shoot to the right (when standing behind the machine, looking forward). It may even shoot inside the purple case. This issue is caused by a fault with the horizontal sensor (it may simply have become unplugged through vibrations). To resolve this issue temporarily, please start your machine in “manual mode”. You should be
- [Clearing Ball Jams](https://www.spinfiresport.com/documentation/clearing-ball-jams/) - If you find that a ball gets stuck behind the two throwing wheels, the machine may shut down to prevent damage to the circuit board. Please turn the machine off at the master switch under the machine, remove the carousel (never bend the wire to remove the carousel unless necessary and be sure to bend it back after you
- [Throwing wheels aren’t spinning](https://www.spinfiresport.com/documentation/throwing-wheels-arent-spinning/) - Please see the article “Clearing Ball Jams” for information on how to resolve this.
- [Balls inside the machine](https://www.spinfiresport.com/documentation/balls-inside-the-machine/) - If you find balls inside your machine, please do not attempt to retrieve them while the machine is on. Turn your machine off at the control panel and then at the master switch under the machine. Manually swivel the internal firing mechanism to either side to allow access so that you can reach inside and retrieve the ball(s).
- [Balls don’t feed fast enough](https://www.spinfiresport.com/documentation/balls-dont-feed-fast-enough/) - It is possible to adjust the feed speed of this machine. If you are finding that interval “20” is not fast enough to suit your practice sessions, please see the “feeder speed calibration” heading earlier in this manual.
- [Battery does not last 3 hours](https://www.spinfiresport.com/documentation/battery-does-not-last-3-hours/) - If the battery is fully charged, your machine should last a minimum of 3 hours (and can last up to 8 hours on basic settings). If you are not achieving 3 hours, it may be time to replace the battery. Our batteries come with a 6-month warranty. The battery specifications are 12V, 20AH, 181.5mm (L) x 77mm (W)
- [Throwing wheels move horizontally in two-line drill without feeding any balls](https://www.spinfiresport.com/documentation/throwing-wheels-move-horizontally-in-two-line-drill-without-feeding-any-balls/) - In two-line drill mode, the throwing wheels should move to the opposite side only after shooting a ball. If you find that the throwing wheels are moving to the opposite side despite not shooting a ball, it is likely one of your throwing wheel motors is faulty. The motherboard is able to detect a change
- [The remote control does not work](https://www.spinfiresport.com/documentation/the-remote-control-does-not-work/) - Please try inserting a new battery (battery size is CR 2025 3V) and confirm that the remote LED is illuminating when buttons are pressed. To remove the battery, please follow these steps: If the machine is still not reacting to the remote, it is likely that the remote control receiver chip has fallen off the motherboard. This can
- [The two line drill won’t work or will only fire to one side](https://www.spinfiresport.com/documentation/the-two-line-drill-wont-work-or-will-only-fire-to-one-side/) - In order for the two line drill to move from side to side, it needs to detect that a ball has been fired (so please ensure you are testing this feature while firing balls). It does this by measuring the change in electrical current. However, sometimes this current change cannot be detected. Often it is due to very slow
- [Horizontal oscillation only fires to the sides, or just to one spot](https://www.spinfiresport.com/documentation/horizontal-oscillation-only-fires-to-the-sides-or-just-to-one-spot/) - Horizontal oscillation will move from side to side at a set speed. Depending on the speed/timing of the feeder, it is possible for balls to fire out in patterns (eg, one to each side, or all balls to one spot). To resolve this, simply alter the feeder speed (interval) to be faster or slower and you may
- [Top or bottom wheel spins at high speed when the machine is off](https://www.spinfiresport.com/documentation/top-or-bottom-wheel-spins-at-high-speed-when-the-machine-is-off/) - If either your top or bottom wheel is spinning at high speed when your machine is turned off, you will be able to stop it by turning off the master switch under the machine. This usually happens when certain components on the motherboard have broken (can be caused by a major ball jam). The only way to repair this
- [Top or bottom wheel motor makes a squeaking noise](https://www.spinfiresport.com/documentation/top-or-bottom-wheel-motor-makes-a-squeaking-noise/) - Please check if the wheel is rubbing against the motor housing. There should be approximately 1-2mm of gap between the inside of the wheel and the motor housing. If there is not, please loosen the grub screw inside the throwing wheel (tightening it onto the axle) and then slide the wheel 1-2mm away from the housing, before re-tightening it.
- [Example settings in this manual don’t work well for me](https://www.spinfiresport.com/documentation/example-settings-in-this-manual-dont-work-well-for-me/) - All of our machines are slightly different due to manufacturing tolerances and therefore the correct settings on one machine may be slightly different on another. Please try adjusting your settings a little bit until the balls are landing where you want them to.
- [Control panel buttons are not responding properly](https://www.spinfiresport.com/documentation/control-panel-buttons-are-not-responding-properly/) - Please check that your remote control is not accidentally sending signals without you knowing (try removing the battery). If this is not the case, please unscrew the 4 screws on the control panel and gently pull it outwards (wiggling it from side to side as you do). Check the flat ribbon cable to see that it is connected properly
- [The machine is not accurate or consistent enough](https://www.spinfiresport.com/documentation/the-machine-is-not-accurate-or-consistent-enough/) - To achieve the most accurate results, you must use “pressureless balls” with your machine. You cannot mix brands or ball types. All balls must be identical to achieve the highest level of consistency. Factors such as wind can also reduce the accuracy.
- [The feeder motor is not working](https://www.spinfiresport.com/documentation/the-feeder-motor-is-not-working/) - The feeder motor is the motor which turns the carousel to stir the balls and feed them into the throwing wheels. To begin with, please ensure your interval setting is on 20 when testing this function. The most common cause for the feeder motor not working is if the cable has detached from the motherboard. This can happen
- [The feeder motor turns on as soon as the machine starts](https://www.spinfiresport.com/documentation/the-feeder-motor-turns-on-as-soon-as-the-machine-starts/) - This can happen when the remote control receiver chip vibrates off the motherboard (and the software is set for interval mode 2). If you find your remote control will not work, then this will be the cause of the problem. To resolve it, please undo the 4 screws on the control panel and gently remove it to inspect the
- [Submitting a Support Request](https://www.spinfiresport.com/documentation/submitting-a-support-request/) - When contacting us or any of our dealers for support, please be sure to provide us with the serial number which is located on the base of your machine. Furthermore, any video footage you can supply showing the problem will greatly assist us in resolving your issue. If you can hear any unusual noises, please be sure to notify
- [Before First Use](https://www.spinfiresport.com/documentation/before-first-use/) - To protect the machine in transport, the internal pivot plate may have been secured to prevent it from moving. Please remove any bolt(s) or cable tie(s) prior to turning the machine on. You will normally find indicators (tags, stickers or ribbons) helping you locate these before use, although sometimes they are removed by the distributor during testing. If you
- [Installing a Magnetic Shield](https://www.spinfiresport.com/documentation/installing-a-magnetic-shield/) - Magnetic shields can be found on both the top and bottom throwing wheel motors, looped onto the electric cables. Their purpose is to protect the motherboard from the magnetic field created by the motors and to prevent interference to the remote control. To install a new magnetic shield, simply cut the plastic cable tie holding
- [Standard Charger and Fast Charger](https://www.spinfiresport.com/documentation/standard-charger-and-fast-charger/) - The Spinfire Standard Charger and Fast Charger are both "smart" chargers, meaning they will not damage your battery if left on for long periods of time. The charger will also protect the battery from damage in the event of unexpected surges in power when charging. The Spinfire Standard Charger will safely charge your battery in

## KB Articles

- [Machine won’t turn on](https://www.spinfiresport.com/kb/machine-wont-turn-on/) - If your machine will not turn on, please try the following in this order: Please check that the master switch has been turned on (I = internal battery, II = external battery or AC adaptor) and that you are holding the POWER button for at least 5 seconds. If you have an external battery machine,
- [Adjusting the LED Ball Firing Indicator Settings](https://www.spinfiresport.com/kb/adjusting-the-led-ball-firing-indicator-settings/) - An LED light on the front of the machine flashes just before a ball is launched. This visual cue helps you prepare for the shot, much like watching your opponent as they're about to strike the ball. By default, the LED flashes when the carousel begins rotating to feed the next ball. This setting is
- [Replacing External Battery Fuse](https://www.spinfiresport.com/kb/replacing-external-battery-fuse/) - A common cause for an external battery powered machine to fail to start is a blown fuse on the battery cables. The fuse can be found inside a black casing which is attached to the positive red cable. The black casing can be difficult to open the first time. Opening it with a flat head
- [Beeping not working or high pitched sound](https://www.spinfiresport.com/kb/beeping-not-working-or-high-pitched-sound/) - Normally, when you press a button on the control panel (depending on which button), you should hear a beep to confirm it has been pressed. This is very useful when using the remote control to confirm the machine is receiving the command. The beep comes from a small speaker embedded onto the motherboard. If your
- [Ball machine shuts down immediately after starting](https://www.spinfiresport.com/kb/ball-machine-shuts-down-immediately-after-starting/) - The most likely cause of this issue will be a battery that isn't fully charged. If this is the case, the blue low battery warning light will be on, the battery level indicator bars on the right of the LCD display will be down to one bar and the LCD screen will display a low
- [Factory reset the software](https://www.spinfiresport.com/kb/factory-reset-the-software/) - Why resetting the software might be required If certain errors (e.g., OVERCURRENT DETECTED when the main motors start up) are preventing the machine from starting normally and may be resolved by a software upgrade. If the machine is presenting unusual problems/glitches like flickering LCD light. Continuous beep from the machine with no errors on the
- [Battery does not last 3 hours](https://www.spinfiresport.com/kb/battery-does-not-last-3-hours/) - If the battery is fully charged, your machine should last a minimum of 3 hours (and can last up to 8 hours on basic settings). If you are not achieving 3 hours, it may be time to replace the battery. Our Lithium LiFePO4 batteries are covered within the machine's 2 year warranty, while our SLA batteries only
- [Broken or damaged throwing wheels](https://www.spinfiresport.com/kb/broken-or-damaged-throwing-wheels/) - If the machine is left unused for a prolonged period, and is subjected to harsh conditions such as heat and sunlight (UV), the throwing wheels may deteriorate over time. The wheels are made with a solid inner core and a softer polyurethane (PU) outer layer. With extended exposure to these conditions, the PU may dry
- [Cannot re-connect to machine's bluetooth](https://www.spinfiresport.com/kb/cannot_re-connect_to_machine_bluetooth/) - In some cases, a machine may experience a bluetooth connection recovery issue when used with an Android device. Symptom The machine connects and operates normally at first. However, if the Android device moves out of bluetooth range, the connection may be lost and fail to recover correctly. The machine may no longer appear in the
- [Balls firing out too frequently](https://www.spinfiresport.com/kb/balls-firing-out-too-frequently/) - When a ball is fired, the motherboard detects this. Detecting a ball firing out is used for: Pausing the feeder motor for a short period of time, determined by the INTERVAL setting selected by the user on the control panel. Moving from side to side when the 2 LINE DRILL is turned on. Pausing the
- [Adjusting base clamp's tightness (Auto/Standard)](https://www.spinfiresport.com/kb/adjusting-base-clamps-tightness-auto-standard/) - If you find that your automatic or standard base clamps are not holding as tightly as you would like, or have a little bit of “play”, you may wish to adjust them. To do this, follow these instructions: 1. Remove the black plastic plug on the end of the base clamp. 2. Rotate the base
- [Top or bottom wheel motor failure](https://www.spinfiresport.com/kb/top-or-bottom-wheel-motor-failure/) - This article addresses fixing of Top or Bottom motor failure message coming up during initialisation or normal operation of the V1 and V2 machines. V2 machines were released in October 2020. If you would like to determine if you have a V1 or a V2 machine, please read this article here. For V1 machines: This
- [The feeder motor is not working](https://www.spinfiresport.com/kb/the-feeder-motor-is-not-working/) - The feeder motor is the motor which turns the carousel to stir the balls and feed them into the throwing wheels. To begin with, please ensure your interval setting is on 20 when testing this function. The most common cause for the feeder motor not working is the cable has detached from the motherboard. This
- [Software Download Page (V2 USB)](https://www.spinfiresport.com/kb/software-download-page-v2-usb/) - Machines with software V-6.0.0 and above have a USB port on the motherboard. To know your machine's existing software version please refer to this article. IMPORTANT: Depending on the machine type please choose the correct software using the criteria below: Tennis, Padel and Pickleball machines require the 'Main update' version. Cricket machines require the 'Cricket
- [Internal vs External Oscillation in Tennis Ball Machines](https://www.spinfiresport.com/kb/internal-vs-external-oscillation-in-tennis-ball-machines/) - Why Oscillation Type Matters When comparing tennis ball machines, one of the most important yet often misunderstood technical differences is how the machine oscillates. Oscillation affects how balls are spread across the court. It also influences how realistic and challenging the practice feels. Broadly, oscillation falls into two categories: internal oscillation and external oscillation. This
- [Difference between the Pro 2 and Padel ball machines](https://www.spinfiresport.com/kb/difference-between-the-pro-2-and-padel-ball-machines/) - What You Need to Know The Spinfire Pro 2 Ball Machine and the Spinfire Padel Ball Machine are mechanically identical. The only visible difference is the control panel labeling: One panel is branded “Pro 2” and is marketed for tennis. The other is branded “Padel” and is marketed for padel. Both models provide the same
- [Managing drills in the app](https://www.spinfiresport.com/kb/managing-drills-in-the-app/) - This article will help you manage the drills within your app. Backing up your drills In this example, we have two drills which we'd like to back up: To back these up, tap on the purple hamburger menu icon to bring up this menu: Choose "Export / Backup your Drills". Tap "Save to Files". Tap
- [How can I activate random deliveries?](https://www.spinfiresport.com/kb/random-deliveries/) - This article will explain how to create realistic, fully random feeds that vary both depth and width using your Spinfire machine. Follow the steps below or if you have the v2 Bluetooth machine, see the final section for the extra app option. Using the machine controls (V2 Bluetooth machines - can use Quick Drills) Set
- [Can I lay my spinfire down on its side during transport?](https://www.spinfiresport.com/kb/can-i-lay-my-spinfire-down-on-its-side-during-transport/) - You can lay your machine on its side, but take a few precautions to stop internal components from shifting and placing stress on parts. Which side to use Always lay the machine on its starboard side. This is the right-hand side when you are standing behind the machine and facing forward. Before laying it down
- [How to upgrade my Spinfire ball machine's software](https://www.spinfiresport.com/kb/how-to-upgrade-my-spinfire-ball-machines-software/) - Identify Your Machine Before updating, you’ll need to identify which version of the Spinfire machine you have. Choose the Update Method For v2 Bluetooth Machines You can update your machine using one of two methods: Via the smartphone app – the easiest and most convenient option. Follow the Bluetooth update guide. Via USB – if
- [Upgrading the software via Bluetooth](https://www.spinfiresport.com/kb/upgrading-the-software-via-bluetooth/) - This article shows how to upgrade the machine software using the Spinfire Pro 2 app. You can download the app from here. 1. Connect to the machine via the app by going into the bluetooth menu (red bluetooth icon): 2. Go to the Settings page of the app and select Check for Updates.If your machine
- [Upgrading the software via USB (V2)](https://www.spinfiresport.com/kb/upgrading-the-software-via-usb-v2/) - Before attempting to update your software using the USB port, please check if the upgrade can be completed via the smart phone app first. Using the app is a much simpler process. Machines with software V-6.0.0 and above have a USB port on the motherboard. To know your machine's existing software version please refer to
- [Selecting battery type (SLA or Lithium)](https://www.spinfiresport.com/kb/selecting-battery-type-sla-or-lithium/) - If you have had a Sealed Lead Acid (SLA) battery and upgrade to a Lithium battery (with a new lithium battery charger), it is advisable that you change the setting in your machine as well. This will improve the performance of your machine to take advantage of the lithium battery and allow the battery bar
- [Troubleshooting your external battery](https://www.spinfiresport.com/kb/external-battery-is-not-working/) - If your external battery is not working, please follow the troubleshooting steps below. This guide assumes you’ve already tested an alternative power source, such as the AC adaptor, and confirmed that it is functioning properly. Check the master switch setting: For V1 machines, make sure the master switch located underneath the machine is set to
- [Overcurrent Detected, Restart Machine](https://www.spinfiresport.com/kb/overcurrent-detected-restart-machine/) - If you receive the error message "Overcurrent Detected, Restart Machine", this indicates that the motherboard has detected too much current. In most cases, this is caused by a ball jam. It is also possible that this may happen when at least one of the throwing wheel motors are faulty. The motherboard safely prevents damage by
- [Software upgrade failed (Over-The-Air)](https://www.spinfiresport.com/kb/software-upgrade-failed/) - OTA (Over-The-Air) Upgrade Issues Although it is rare for an OTA software upgrade to fail, this article provides guidance if problems occur.It can also be useful if certain errors (e.g., OVERCURRENT DETECTED when the main motors start up) are preventing the machine from starting normally and may be resolved by a software upgrade. Symptoms of
- [Voice Dictation Setup and Usage in Spinfire App for AI Drill Creation](https://www.spinfiresport.com/kb/voice-dictation-for-ai-drill-creation/) - The Spinfire app utilizes your device's built-in voice dictation feature from the keyboard to convert speech to text. This is particularly useful when creating AI drills for tennis, padel, and pickleball, allowing you to quickly describe drill scenarios, shot patterns, and training parameters by speaking instead of typing. This guide covers setup and usage for
- [Converting a tennis or padel machine to pickleball](https://www.spinfiresport.com/kb/converting-a-tennis-or-padel-machine-to-pickleball/) - This article relates to v2 machines only. It will guide you on how to convert your machine to work for pickleball. It assumes your machine is already configured for tennis or padel. *** IMPORTANT: If your machine was manufactured earlier than September 15, 2024, then you need to check if your drop hole (the hole
- [Serial number of your Spinfire Sport Ball Machine](https://www.spinfiresport.com/kb/serial-number-of-your-spinfire-sport-ball-machine/) - How to Find the Serial Number on Your Spinfire Ball Machine When contacting Spinfire Sport for assistance, it’s essential to have your machine’s serial number on hand. The serial number uniquely identifies your unit, allowing us to confirm its features, type, and configuration. This ensures you receive the most accurate support, whether it’s troubleshooting, ordering
- [Clarification: LED Ball Firing Indicator in User Manual v6.3.8](https://www.spinfiresport.com/kb/manual-correction-led-indicator/) - Some printed copies of the Spinfire Ball Machine manual (version 6.3.8) include a section titled LED Ball Firing Indicator. This has led to questions from customers who cannot find this LED on their machine. What you need to know The LED Ball Firing Indicator applies only to Spinfire Cricket Ball Machines. Spinfire Tennis and Padel
- [How to replace a carry handle](https://www.spinfiresport.com/kb/how-to-replace-a-carry-handle/) - The carry handle, a retractable transport handle, consists of two metal rails at the machine's base. It's used to maneuver the machine and can be secured with either screws or pop rivets. You can determine the fastener type by standing the machine upright and inspecting its base. Machines made before November 30, 2019, have pop
- [How to replace the control panel (V2)](https://www.spinfiresport.com/kb/how-to-replace-the-control-panel-v2/) - Procedure time: approximately 5 minutes Removing the control panel Step 1: Removing the control panel assembly from the machine Follow the removal procedure here to complete this step. Step 2: Removing the motherboard from the control panel Follow the removal procedure here to complete this step. Step 3: Removing the master wires connectors The master
- [Single Ball Fire mode - SBF](https://www.spinfiresport.com/kb/single-ball-fire-mode-sbf/) - By enabling this feature, the machine will fire one ball at a time and then automatically pause. This is especially useful for coaches who want to provide instruction between shots. Once activated, the SLEEP button on your remote control will trigger a single ball instead of its normal sleep function. Note: This disables the power-saving
- [Apple Watch & WearOS Watch Compatibility](https://www.spinfiresport.com/kb/apple-watch-wearos-watch-compatibility/) - Overview The Spinfire Pro app supports both Apple Watch and WearOS smartwatches, allowing you to control your ball machine directly from your wrist. This guide covers compatibility requirements, features, and connectivity information for both platforms. Apple Watch Compatibility Minimum Requirements Apple Watch Series 4 or newer watchOS 10.5 or later iPhone with iOS compatible with
- [Pairing the remote to the machine](https://www.spinfiresport.com/kb/pairing-the-remote-to-the-machine/) - This article helps you in understanding and using the 'pairing' feature of the Spinfire ball machine remote. By default, each remote is capable of controlling multiple Spinfire ball machines, and each machine can receive commands from multiple remotes. This means no pairing is required when using the original remote that came with your machine. If
- [The remote control does not work](https://www.spinfiresport.com/kb/the-remote-control-does-not-work/) - If your remote control is only working at close range or not functioning at all, please follow the steps below to help troubleshoot and resolve the issue: Checking the remote battery: One possible reason for the remote not working or having limited range is low battery power. Please try replacing the battery with a high-quality
- [How to identify the version and model of your Spinfire Ball Machine](https://www.spinfiresport.com/kb/how-to-identify-the-version-and-model-of-your-spinfire-ball-machine/) - Version of Ball Machine There are three possible versions of the Spinfire ball machine: V1, V2, and V2 Bluetooth. You can identify your machine using the following criteria: Purchase Date If you purchased your machine before 1 October 2020, you have a V1 machine. Control Panel Color V1 machines have a white control panel with
- [Understanding Spinfire Pro 2 App Drill JSON (Version 2): Elevation and Court Position](https://www.spinfiresport.com/kb/understanding-spinfire-pro-2-app-drill-json-version-2-elevation-and-court-position/) - This article explains the JSON file format used by the Spinfire app for exporting and importing custom tennis drills. Understanding this format can be helpful for sharing drills or for advanced users who might need to inspect or manually edit drill data. What is a Drill JSON File? When you export a drill from the
- [Warranty](https://www.spinfiresport.com/kb/warranty/) - Should any part fail due to defective workmanship or faulty materials within the warranty period, Fry Developments Pty Ltd, trading as Spinfire, or its distributor will repair or, at the distributor’s option, replace the defective part free of charge. The standard warranty period is two years from the date of original purchase. This may vary
- [Correcting the horizontal alignment of V2 machines](https://www.spinfiresport.com/kb/correcting-the-horizontal-alignment-of-v2-machines/) - If you need instructions to remove the purple body of a v1 machine please read this article here. This article helps you in case you are experiencing any of the following problems: You find balls are not evenly distributed between the forehand and the backhand side Balls are shooting outside the singles line More balls
- [Troubleshooting Spinfire Pro 2 Calibration Issues](https://www.spinfiresport.com/kb/troubleshooting-pro2-calibration/) - If your tennis ball machine isn’t landing balls accurately on the court, calibration may need adjustment. This guide will help you diagnose and resolve common calibration issues. Diagnosis Check Ball Type: The machine is tuned by default to Spinfire Touch Pressureless balls. Other pressureless balls (e.g., Tretorn X or SetPoint Bounce) should perform similarly. Pressurized
- [Control panel buttons not working - setting change for OK button panel](https://www.spinfiresport.com/kb/setting-change-for-ok-button-panel/) - Machines with software V-6.0.0 and above have a USB port on the motherboard. To know your machine's existing software version please refer to this article. If you are experiencing a problem where only the POWER button on your control panel is working (all other buttons are not working), making this change may solve the problem
- [Control panel buttons are not responding properly](https://www.spinfiresport.com/kb/control-panel-buttons-are-not-responding-properly/) - If only your POWER button is working and all other buttons are not working at all, please refer to this article instead. This article can help if: At least 2 of your buttons are working, but not all buttons Commands are being sent to the machine without you pressing the buttons (eg, if a button
- [Software versions of the machine](https://www.spinfiresport.com/kb/software-versions-of-the-machine/) - Every Spinfire ball machine is run by software installed on the motherboard. New software versions are released over time as improvements are made, addressing any reported bugs or adding new features to the operations of the machine. The software version is important to know as it helps answer questions about the machine's functions and diagnostics
- [Resolving power issues when using an AC Adaptor](https://www.spinfiresport.com/kb/resolving-power-issues-when-using-an-ac-adaptor/) - When using an AC adaptor, your machine should receive a steady, uninterrupted power supply. However, in some cases, the machine may indicate low power and shut down unexpectedly. Adjusting the Battery Profile One common cause of this issue is the battery profile setting. Your machine may be configured for a lithium battery, which shuts down
- [Clearing Ball Jams](https://www.spinfiresport.com/kb/clearing-ball-jams/) - If you find that a ball gets stuck behind the two throwing wheels, the machine may shut down to prevent damage to the circuit board. Follow the steps below to clear the ball jam: For V1 machines: Please turn the machine off at the master switch under the machine, remove the carousel (never bend the
- [Top or bottom wheel motor error, please check for ball jam (v1)](https://www.spinfiresport.com/kb/top-or-bottom-wheel-motor-error/) - This article relates to v1 machines only. To determine if you have a v1 machine, please read this article here. If you have a v2 machine and need assistance troubleshooting this issue, please check this article here. If you are experiencing a "Top motor error, please check for ball jam" or "Bottom motor error, please
- [Horizontal or vertical errors](https://www.spinfiresport.com/kb/horizontal-or-vertical-errors/) - If you experience a Horizontal or Vertical error when initialising, there may be a problem with your machine. As a short term fix, please try starting your machine in “manual mode”. It is likely that your machine will operate perfectly in manual mode which you may continue to use until you can obtain support to
- [Adjusting the centre point (V1 machines)](https://www.spinfiresport.com/kb/adjusting-the-centre-point/) - The following video provides instructions for adjusting the centre point of your Spinfire ball machine. This procedure is useful when you feel the machine is shooting balls more to one side than the other. https://www.youtube.com/watch?v=rkl-IBRMZtM
- [How to remove the purple body from your machine (v1)](https://www.spinfiresport.com/kb/how-to-remove-the-purple-body-from-your-machine-v1/) - If you need instructions to remove the purple body of a v2 machine please read this article here. EQUIPMENT REQUIRED: Philips head screwdriver PROCEDURE: Step 1: Remove the Purple Body from the machine. Please follow the instructions in this video: Step 2: Reinstall the purple body and control panel back onto your machine. Follow the
- [Static shocks when touching the control panel](https://www.spinfiresport.com/kb/static-shocks/) - Sometimes, when you touch the control panel of your ball machine, you may experience a small static shock. There are two possible causes for this: A build up of static charge on your ball machine; or A build up of static charge on you This is normally caused by the type of tennis court you
- [How to install or replace an internal battery (v1 machines)](https://www.spinfiresport.com/kb/how-to-install-or-replace-an-internal-battery-v1-machines/) - EQUIPMENT REQUIRED: Philips head screwdriver Pliers or shifter (adjustable spanner) 2 x Silicone terminal covers or electrical tape (red & black) PROCEDURE: Step 1: Remove the Purple Body from the machine. Please follow the instructions in this video: Step 2: Follow the instructions in this video to replace your battery: Step 3: Reinstall the purple
- [How to remove the purple body from your machine (v2)](https://www.spinfiresport.com/kb/how-to-remove-the-purple-body-from-your-machine/) - If you need instructions to remove the purple body of a v1 machine please read this article here. To remove the purple body, you need to start by removing the control panel. Step 1: Remove the control panel Using a Phillips head screwdriver, remove the 4 screws on the control panel. These screws are M4
- [Machine is too fast or slow - motor compensation (v2 smartphone app)](https://www.spinfiresport.com/kb/machine-is-too-fast-or-slow-motor-compensation-v2-smartphone-app/) - Machines with software V-6.0.0 and above have smartphone functionality. To know your machine's existing software version please refer to this article. Adjusting the speed of a Spinfire ball machine When using the smartphone app, you will have the option to select positions on the court where balls can fire to. Sometimes, the machine will not
- [Upgrading an old v2 machine to have bluetooth & the smart phone app](https://www.spinfiresport.com/kb/upgrading-an-old-v2-machine-to-have-bluetooth-the-smart-phone-app/) - This article relates to v2 machines only. It will guide you on how to upgrade one of these machines to the latest motherboard for access to the smartphone app (and watch apps). v1 machines cannot be upgraded to have access to the app. Step 1: Confirm the machine has the old motherboard. A simple way
- [Upgrading from an SLA battery to a lithium LiFePO4 battery](https://www.spinfiresport.com/kb/upgrading-from-an-sla-battery-to-a-lithium-lifepo4-battery/) - If your machine currently has a Sealed Lead Acid (SLA) battery and you would like to upgrade it to a lithium LiFePO4 battery, please follow these instructions. Step 1: Make sure the replacement LiFePO4 battery has been supplied by an Authorised Spinfire dealer. If you have sourced your own battery, we cannot guarantee its performance.
- [Converting an internal battery to an external battery](https://www.spinfiresport.com/kb/converting-an-internal-battery-to-an-external-battery/) - *** Only machines from 2018 and onward are capable of using an external battery. If your machine has a 3 position master switch (0, I and II) then you can use this product. If not, please contact us about obtaining an upgrade kit. *** If you currently have an internal battery and you wish to
- [Top or bottom motor error, please check for ball jam (v2)](https://www.spinfiresport.com/kb/top-or-bottom-wheel-motor-error-please-check-for-ball-jam-v2/) - If you have a v2 machine and are experiencing a "Top motor error, please check for ball jam" or "Bottom motor error, please check for ball jam" then these instructions can help you troubleshoot the issue: With the machine off and elevation at its lowest, please do the following: Check to see if there are
- [Hopper is too tight](https://www.spinfiresport.com/kb/hopper-is-too-tight/) - If your hopper is too tight and difficult to push on or to pull off the purple body, this article will guide you through the process of loosening it for a better fit. A hopper can become tight due to changing weather conditions. In the below image, you can see that the hopper is sitting
- [How to replace the motherboard (V2)](https://www.spinfiresport.com/kb/how-to-replace-the-motherboard-v2/) - Tools required: 5.5mm nut driver (can be substituted with nose pliers) Nose pliers Procedure time: approximately 5 minutes Removing the Motherboard Step 1: Removing the control panel assembly from the motherboard Follow the removal procedure here to complete this step. Step 2: Removing the motherboard shield Place the control panel assembly on a flat smooth
- [Ball Counter - How many balls has my machine shot?](https://www.spinfiresport.com/kb/ball-counter-how-many-balls-has-my-machine-shot/) - Spinfire ball machines have a counter (similar to a car’s odometer) which can tell you how many balls have been fired. This can help you understand the amount of usage your machine has had. To view the count figure, simply turn on the machine by pressing the POWER button and FEED button at the same
- [Feeder pauses after 25 seconds](https://www.spinfiresport.com/kb/feeder-pauses-after-25-seconds/) - As a safety feature, your Spinfire ball machine will shut off the feeder motor after 25 seconds (can be up to 45 seconds) if it has not detected a ball being fired. This can help avoid a situation where a ball falls into the carousel and fires out of the machine when a unsuspecting person
- [Replacing the control panel with motherboard (v2)](https://www.spinfiresport.com/kb/replacing-the-control-panel-with-motherboard-v2/) - Step 1: Removal Using a Phillips head screwdriver, remove the 4 screws on the control panel. These screws are M4 x 12mm if you need to buy replacements. Gently pull out the control panel. Disconnect each plug from the motherboard by pressing the release clip and pulling on the plug (not on the wires). Leave
- [How to convert an internal battery Pro 2 or 1 machine to an external battery](https://www.spinfiresport.com/kb/how-to-convert-an-internal-battery-pro-2-or-1-machine-to-an-external-battery/) - This guide you explain how to convert your ball machine with an internal battery to having an external battery. EQUIPMENT REQUIRED: Philips head screwdriver 1 x 7mm Hex nut driver or spanner key Electrical tape Cable tie PROCEDURE: Step 1: Remove the Purple Body from the machine. For more details about this step, please visit
- [How to replace the master switch (v1)](https://www.spinfiresport.com/kb/how-to-replace-the-master-switch-v1/) - EQUIPMENT REQUIRED: Philips head screwdriver PROCEDURE: Step 1: Remove the Purple Body from the machine. Please follow the instructions in this video: Step 2: Replace the master switch following the procedure in the video below. If you have a machine that does not have the option of external power you will have only four wires
- [How to replace the throwing wheels](https://www.spinfiresport.com/kb/how-to-replace-the-throwing-wheels/) - This article relates to both v1 and v2 machines. To replace the throwing wheels, you need to start by removing the throwing wheel. If you prefer to watch the process on a v2 machine click here. Step 1: Removing the throwing wheel To remove your top throwing wheel, you would need a 3mm hex key.
- [Compensating for motor differences](https://www.spinfiresport.com/kb/compensating-for-motor-differences-throwing-wheel-motors/) - This article applies to both v1 and v2 (without smartphone app capability) machines. In certain circumstances, you may need to adjust the software to compensate for variance in motors. Examples of this might be: Your motors have become old and are not performing as well as they once did The slowest balls firing from your
- [Replacing the Feeder Motor of a V2 machine](https://www.spinfiresport.com/kb/replacing-the-feeder-motor-of-a-v2-machine/) - This article guides you on how to replace the feeder motor of a V2 machine. A feeder motor replacement might be required if you are facing any one of the following issues: When you press the feed button, the feed LED turns on but the carousel does not move. When you press the feed button,
- [Feeder Motor Error, Please Check for Ball Jam](https://www.spinfiresport.com/kb/feeder-motor-error-please-check-for-ball-jam/) - When receiving this error, the first thing to check for is a ball jam which is stopping the carousel from turning. If there is, ensure your machine has been turned off at the master switch and carefully remove it. If there is no ball jam, then please follow these troubleshooting steps in the following order:
- [Expanded, swollen, fat or excessively heating battery](https://www.spinfiresport.com/kb/expanded-swollen-or-fat-battery/) - Example swollen battery If you discover that your battery has become swollen or heating up excessively while charging, please cease using it. Rest assured, it is perfectly safe and there is no risk of fire or danger. This is caused during charging when one of the 2 volt cells (your battery has 6 x 2
- [Which tennis balls should I use in my ball machine?](https://www.spinfiresport.com/kb/which-tennis-balls-should-i-use-in-my-ball-machine/) - Pressureless tennis balls have uniform and long lasting bounce and performance. They work perfectly with a ball machine and perform consistently time again.
- [Replacing the lever spring in a standard base clamp](https://www.spinfiresport.com/kb/replacing-the-lever-spring-in-a-standard-base-clamp/) - If a standard base clamp on your Spinfire Flame, Inferno or Blaze, no longer springs back upon release, then it is likely that the spring inside the lever is broken. This article will guide you through how to replace the spring inside your lever. STEP 1: Locate the spare parts box which came with your
- [Balls are jamming too regularly](https://www.spinfiresport.com/kb/balls-are-jamming-too-regularly/) - If you find that your ball machine is regularly suffering from a ball jam, please check the wire that hovers above the drop hole. This wire should prevent more than one ball falling down the chute at any time. Note: This article addresses the issue of ball jams occurring even when the carousel is not running. In
- [The machine is not accurate or consistent enough](https://www.spinfiresport.com/kb/the-machine-is-not-accurate-or-consistent-enough/) - To achieve the most accurate results, we recommend you use “pressureless" balls with your machine. It is not recommended to mix brands or ball types. All balls must be identical to achieve the highest level of consistency. We recommend Spinfire Touch tennis balls which have been thoroughly tested with Spinfire ball machines. However, other brands
- [Can Spinfire ball machines be used for Padel?](https://www.spinfiresport.com/kb/spinfire-for-padel/) - Yes, our machine has been designed with padel in mind. It's extremely popular all through Europe as a popular choice thanks to the excellent smashing capabilities, random functions and of course the built in padel drill. Our machine can accept both tennis balls and padel balls. In late 2022, we released new throwing wheels with
- [Difference between the V1 and V2 models](https://www.spinfiresport.com/kb/difference-between-v1-and-v2-models/) - If you own an old V1 model and are wondering if it's worth upgrading to the new V2 model, this page may be for you. Both the V1 and V2 come with internal movement, an easy-to-use control panel and remote control, and a large ball capacity – all wrapped up in an extremely stylish and
- [Difference between a Charger and AC Adaptor.](https://www.spinfiresport.com/kb/difference-between-a-charger-and-ac-adaptor/) - This article explains the difference between the Charger and the AC Adaptor for your Spinfire ball machine. The Charger: The charger is used to charge the battery for your ball machine. It is the same for Internal and External battery machines. It has a green led that changes its colour to red when charging the
- [How to install or replace an internal battery (v2 machines)](https://www.spinfiresport.com/kb/how-to-change-an-internal-battery-in-a-spinfire-ball-machine/) - This article relates to v2 machines only and guides you through the process of either: Replacing an existing battery; or Installing a battery into a machine - This is typically where your machine had an external battery & you now want to install that battery or a new battery inside your machine. In this case,
- [Replacing a Charging Jack - V2 machine](https://www.spinfiresport.com/kb/replacing-a-charging-jack-v2-machine/) - This article guides you through the process of replacing the charging jack on your Spinfire V2 ball machine. To determine the version of your ball machine click here. A charging jack replacement can be required in any of the following situations: The charging jack has broken and falls inside/outside the machine body. The wires on
- [Machine fails to initialize (VCAL or HCAL error)](https://www.spinfiresport.com/kb/machine-fails-to-initialize-vcal-or-hcal-error/) - This article only relates to v1 machines. V1 machines were sold prior to October 2020. Here is a picture of a v2 machine versus a picture of a v1 machine to help you identify the difference. If you experience a HCAL or VCAL error when initialising, there may be a problem with a sensor inside
- [How to replace the remote control receiver chip for V2 machines](https://www.spinfiresport.com/kb/how-to-replace-the-remote-control-receiver-chip-for-v2-machines/) - To access the remote chip, you will need to unscrew the 4 hex nuts holding the motherboard shield, disconnect the main switch plug and then remove the motherboard shield. This can be done using a 4mm nut driver or a pair of needle-nose pliers. The receiver chip can be found at the top of the
- [How to replace the remote control receiver chip for V1 machines](https://www.spinfiresport.com/kb/how-to-replace-the-remote-control-receiver-chip-for-v1-machines/) - The receiver chip can be found at the top of the motherboard and is connected to the motherboard by a seven-pin connection and some glue. To remove the receiver chip from the motherboard, first cut away the glue using a pair of scissors or cutters. We find Xuron cutters to be most effective, but you
- [How to change a roller](https://www.spinfiresport.com/kb/how-to-change-a-roller/) - For instructions on how to change a roller, please watch the video below. Please take note of the following points: Ensure you wear safety goggles. For a v1 machine & gold rollers shown in the video below, use a 4mm (0.1575") drill bit & 4mm pop rivets. For a v2 machine with silver rollers, use
- [Horizontal alignment problems (centre point)](https://www.spinfiresport.com/kb/balls-fire-into-the-inside-casing-of-the-body/) - If you find your centre point is moving or that balls are firing into the inside casing of the purple body, the first thing you should always try is to operate your machine in manual mode to see if this fixes the problem. It is likely that your machine will operate perfectly in manual mode
- [Cleaning the throwing wheels](https://www.spinfiresport.com/kb/cleaning-the-throwing-wheels/) - If your wheels have become slippery and can no longer grip the tennis balls properly, causing ball jams, we recommend you follow this help article. If using hot water to clean your throwing wheels, you may need to first remove the wheels from the throwing wheel motors. This would not be necessary if using sandpaper
- [How to replace the remote control receiver chip](https://www.spinfiresport.com/kb/how-to-replace-the-remote-control-receiver-chip/) - The receiver chip can be found at the top of the motherboard and is connected to the motherboard by a seven-pin connection and some glue. To remove the receiver chip from the motherboard, first cut away the glue using a pair of scissors or cutters. We find Xuron cutters to be most effective, but you
- [Safety Warnings](https://www.spinfiresport.com/kb/safety-warnings/) - This tennis ball machine is designed and tested to offer safe playing conditions, provided it is operated in strict accordance with the following safety warnings. Failure to comply with the following instructions may result in serious personal injury or property damage. WARNING! · Keep clear of the ejection point. Do not stand in front
- [Throwing Motor Error - Please Check Reset Switch](https://www.spinfiresport.com/kb/throwing-motor-error-please-check-reset-switch/) - The first action to take is to check that the reset switch hasn't "popped". If it has, the button will feel firm. Simply pressing the button will solve this problem and the machine should operate as usual. If this doesn't solve the problem, ensure there isn't a ball jam behind the throwing wheels. If there
- [Troubleshooting horizontal or vertical stepper motors](https://www.spinfiresport.com/kb/trouble-shooting-horizontal-or-vertical-stepper-motors/) - This video provides instructions on testing the horizontal or vertical stepper motors (controls the left/right and up/down movement). We recommend you follow these instructions to determine the exact cause of your problem. You would typically follow these instructions if your machine is failing to move left/right or up/down (note, you may need to run your
- [Spinfire Ball Machine Maintenance](https://www.spinfiresport.com/kb/spinfire-ball-machine-maintenance/) - In order to maintain the health of your Spinfire ball machine you can vacuum out the inside of your machine to remove ball fluff. The outside of the machine can be wiped down with a mild detergent. However, please be careful not to get water inside the machine. The throwing wheels should be wiped down
- [Replacing a motherboard](https://www.spinfiresport.com/kb/replacing-or-upgrading-a-motherboard/) - If your local Spinfire distributor has determined that your machine requires a new motherboard, please watch the following videos for instructions on how to replace it. https://www.youtube.com/watch?v=FJIt6dhjdMs https://www.youtube.com/watch?v=wk0fXDf24i8
- [Submitting a Support Request](https://www.spinfiresport.com/kb/submitting-a-support-request/) - When contacting us or any of our dealers for support, please be sure to provide us with the serial number which is located on the base of your machine and as detailed a description as possible of the problems your machine is having. Furthermore, any video footage you can supply showing the problem will greatly assist us in
- [Standard Charger and Fast Charger](https://www.spinfiresport.com/kb/standard-charger-and-fast-charger/) - The Spinfire Standard Charger and Fast Charger are both "smart" chargers, meaning they will not damage your battery if left on for long periods of time. The charger will also protect the battery from damage in the event of unexpected surges in power when charging. The Spinfire Standard Charger will safely charge your battery in
- [Throwing wheels move horizontally in two-line drill without feeding any balls](https://www.spinfiresport.com/kb/throwing-wheels-move-horizontally-in-two-line-drill-without-feeding-any-balls/) - In two-line drill mode, the throwing wheels should move to the opposite side only after shooting a ball. If you find that the throwing wheels are moving to the opposite side despite not shooting a ball, it is likely that the ball detection sensitivity setting is incorrect or one of your throwing wheel motors is
- [The feeder motor turns on as soon as the machine starts](https://www.spinfiresport.com/kb/the-feeder-motor-turns-on-as-soon-as-the-machine-starts/) - This can happen when the remote control receiver chip vibrates off the motherboard (and the software is set for interval mode 2). If you find your remote control will not work, then this will be the cause of the problem. To resolve it, please undo the 4 screws on the control panel and gently remove it to inspect the
- [Top or bottom wheel spins at high speed when the machine is off](https://www.spinfiresport.com/kb/top-or-bottom-wheel-spins-at-high-speed-when-the-machine-is-off/) - If either your top or bottom wheel is spinning at high speed when your machine is turned off, you will be able to stop it by turning off the master switch under the machine. This usually happens when certain components on the motherboard have broken (can be caused by a major ball jam). The only way to repair this
- [Top or bottom wheel motor makes a squeaking noise](https://www.spinfiresport.com/kb/top-or-bottom-wheel-motor-makes-a-squeaking-noise/) - Please check if the wheel is rubbing against the motor housing. There should be approximately a 1-2mm gap between the inside of the wheel and the motor housing. If there is not, please loosen the grub screw inside the throwing wheel (tightening it onto the axle) and then slide the wheel 1-2mm away from the housing, before re-tightening it.
- [Example settings in this manual don’t work well for me](https://www.spinfiresport.com/kb/example-settings-in-this-manual-dont-work-well-for-me/) - All Spinfire ball machines will perform slightly differently because of manufacturing tolerances and while the example settings generally perform well, in some cases they don't produce the results that you are looking for. In order to set up your machine to perform how you would like it to: Position the ball machine in the centre
- [Horizontal oscillation only fires to the sides, or just to one spot](https://www.spinfiresport.com/kb/horizontal-oscillation-only-fires-to-the-sides-or-just-to-one-spot/) - Horizontal oscillation will move from side to side at a set speed. Depending on the speed/timing of the feeder, it is possible for balls to fire out in what appears to be fixed positions on the court (eg, one to each side, or all balls to one spot). To resolve this, simply alter the interval speed to
- [Balls inside the machine](https://www.spinfiresport.com/kb/balls-inside-the-machine/) - Occasionally, you may find balls inside your machine. Please do not attempt to retrieve them while the machine is on. Turn your machine off at the control panel and then at the master switch under the machine. Manually swivel the internal firing mechanism to either side to allow access so that you can reach inside and retrieve the
- [Balls don’t feed fast enough](https://www.spinfiresport.com/kb/balls-dont-feed-fast-enough/) - It is possible to adjust the feed speed of this machine. If you are finding that interval “20” is not fast enough to suit your practice sessions, please see the “feeder speed calibration” heading here.
- [Throwing wheels aren’t spinning](https://www.spinfiresport.com/kb/throwing-wheels-arent-spinning/) - If when turning on your machine, the throwing wheels fail to start spinning please follow these steps. With the machine switch off and the master switch set to "0", check that the throwing wheel is firmly attached to the axle of the throwing wheel motor. The process is the same for the bottom throwing wheel.
- [Machine will only turn to the right](https://www.spinfiresport.com/kb/machine-will-only-turn-to-the-right/) - Sometimes the machine will only shoot to the right (when standing behind the machine, looking forward). It may even shoot inside the purple case. This issue is caused by a fault with the horizontal sensor (it may simply have become unplugged through vibrations). To resolve this issue temporarily, please start your machine in “manual mode”. To start your

## Product categories

- [Ball Machines](https://www.spinfiresport.com/product-category/ball-machines/) - Explore Spinfire’s range of ball machines for tennis, padel, pickleball, and more. Advanced features for players of all levels to improve their game.
- [Stringing Machines](https://www.spinfiresport.com/product-category/stringing-machines/) - Shop Spinfire’s professional stringing machines – precision and reliability for racquet sport enthusiasts and stringing professionals alike.
- [Balls](https://www.spinfiresport.com/product-category/balls/) - Discover high-performance tennis balls at Spinfire. Engineered for durability and consistent play.
- [Strings](https://www.spinfiresport.com/product-category/strings/) - Upgrade your game with Spinfire’s premium strings. Designed for racquet sport players seeking power, control, and comfort.
- [Accessories](https://www.spinfiresport.com/product-category/accessories/) - Complete your Spinfire setup with optional extras like ball carry bags and fast chargers, plus essential tennis accessories to enhance your gear and performance.

## Topics

- [Pro 2](https://www.spinfiresport.com/dtopic/pro-2/)
- [Components and Usage](https://www.spinfiresport.com/dtopic/pro-2/components-and-usage/)
- [Troubleshooting & Support](https://www.spinfiresport.com/dtopic/pro-2/troubleshooting-support/)
- [Pro 1](https://www.spinfiresport.com/dtopic/pro-1/)

## Tags

- [assembly](https://www.spinfiresport.com/dtags/assembly/)
- [packaging](https://www.spinfiresport.com/dtags/packaging/)
- [battery](https://www.spinfiresport.com/dtags/battery/)
- [charging](https://www.spinfiresport.com/dtags/charging/)
- [external battery](https://www.spinfiresport.com/dtags/external-battery/)
- [fast charger](https://www.spinfiresport.com/dtags/fast-charger/)
- [internal battery](https://www.spinfiresport.com/dtags/internal-battery/)
- [standard charger](https://www.spinfiresport.com/dtags/standard-charger/)
- [ac adaptor](https://www.spinfiresport.com/dtags/ac-adaptor/)
- [battery charger](https://www.spinfiresport.com/dtags/battery-charger/)
- [charger](https://www.spinfiresport.com/dtags/charger/)
- [transfer](https://www.spinfiresport.com/dtags/transfer/)
- [transport](https://www.spinfiresport.com/dtags/transport/)
- [transportation](https://www.spinfiresport.com/dtags/transportation/)
- [buttons](https://www.spinfiresport.com/dtags/buttons/)
- [control panel](https://www.spinfiresport.com/dtags/control-panel/)
- [screen](https://www.spinfiresport.com/dtags/screen/)
- [remote control](https://www.spinfiresport.com/dtags/remote-control/)
- [setting](https://www.spinfiresport.com/dtags/setting/)
- [settings](https://www.spinfiresport.com/dtags/settings/)
- [balls](https://www.spinfiresport.com/dtags/balls/)
- [hidden features](https://www.spinfiresport.com/dtags/hidden-features/)
- [hidden settings](https://www.spinfiresport.com/dtags/hidden-settings/)
- [horizontal sensor](https://www.spinfiresport.com/dtags/horizontal-sensor/)
- [replacing the sensor](https://www.spinfiresport.com/dtags/replacing-the-sensor/)
- [sensor](https://www.spinfiresport.com/dtags/sensor/)
- [sensor replacement](https://www.spinfiresport.com/dtags/sensor-replacement/)
- [vertical sensor](https://www.spinfiresport.com/dtags/vertical-sensor/)
- [current](https://www.spinfiresport.com/dtags/current/)
- [life](https://www.spinfiresport.com/dtags/life/)
- [master](https://www.spinfiresport.com/dtags/master/)
- [ohms](https://www.spinfiresport.com/dtags/ohms/)
- [resistance](https://www.spinfiresport.com/dtags/resistance/)
- [switch](https://www.spinfiresport.com/dtags/switch/)
- [receiver chip](https://www.spinfiresport.com/dtags/receiver-chip/)
- [replacement](https://www.spinfiresport.com/dtags/replacement/)
- [software](https://www.spinfiresport.com/dtags/software/)
- [upgrades](https://www.spinfiresport.com/dtags/upgrades/)
- [manufacture date](https://www.spinfiresport.com/dtags/manufacture-date/)
- [serial number](https://www.spinfiresport.com/dtags/serial-number/)
- [key sequence](https://www.spinfiresport.com/dtags/key-sequence/)
- [start up](https://www.spinfiresport.com/dtags/start-up/)
- [fuse](https://www.spinfiresport.com/dtags/fuse/)

## Versions

- [Spinfire Version 1](https://www.spinfiresport.com/versions/spinfire-version-1/)
- [Spinfire Version 2](https://www.spinfiresport.com/versions/spinfire-version-2/)
- [Spinfire Version 2 Bluetooth](https://www.spinfiresport.com/versions/spinfire-version-2-usb/)

## Topics

- [Pro 2](https://www.spinfiresport.com/kbtopic/pro-2/)
- [Pro 1](https://www.spinfiresport.com/kbtopic/pro-1/)
- [Flame](https://www.spinfiresport.com/kbtopic/flame/)
- [Blaze](https://www.spinfiresport.com/kbtopic/blaze/)
- [Components and Usage](https://www.spinfiresport.com/kbtopic/components-and-usage/)
- [Troubleshooting & Support](https://www.spinfiresport.com/kbtopic/troubleshooting-support/)
- [Pro 1 (v2)](https://www.spinfiresport.com/kbtopic/pro-1-v2/)
- [Pro 2 (v2)](https://www.spinfiresport.com/kbtopic/pro-2-v2/)

## Tags

- [battery](https://www.spinfiresport.com/kbtag/battery/)
- [external battery](https://www.spinfiresport.com/kbtag/external-battery/)
- [remote control](https://www.spinfiresport.com/kbtag/remote-control/)
- [sensor](https://www.spinfiresport.com/kbtag/sensor/)
- [replacing the sensor](https://www.spinfiresport.com/kbtag/replacing-the-sensor/)
- [vertical sensor](https://www.spinfiresport.com/kbtag/vertical-sensor/)
- [horizontal sensor](https://www.spinfiresport.com/kbtag/horizontal-sensor/)
- [sensor replacement](https://www.spinfiresport.com/kbtag/sensor-replacement/)
- [master](https://www.spinfiresport.com/kbtag/master/)
- [switch](https://www.spinfiresport.com/kbtag/switch/)
- [resistance](https://www.spinfiresport.com/kbtag/resistance/)
- [ohms](https://www.spinfiresport.com/kbtag/ohms/)
- [current](https://www.spinfiresport.com/kbtag/current/)
- [life](https://www.spinfiresport.com/kbtag/life/)
- [receiver chip](https://www.spinfiresport.com/kbtag/receiver-chip/)
- [throwing motor error](https://www.spinfiresport.com/kbtag/throwing-motor-error/)
- [reset switch](https://www.spinfiresport.com/kbtag/reset-switch/)
- [ball jam](https://www.spinfiresport.com/kbtag/ball-jam/)
- [Feeder motor error](https://www.spinfiresport.com/kbtag/feeder-motor-error/)
- [Please check for ball jam](https://www.spinfiresport.com/kbtag/please-check-for-ball-jam/)
- [shut down](https://www.spinfiresport.com/kbtag/shut-down/)
- [fuse](https://www.spinfiresport.com/kbtag/fuse/)
- [vertical motor](https://www.spinfiresport.com/kbtag/vertical-motor/)
- [horizontal motor](https://www.spinfiresport.com/kbtag/horizontal-motor/)
- [stepper motor](https://www.spinfiresport.com/kbtag/stepper-motor/)
- [centre](https://www.spinfiresport.com/kbtag/centre/)
- [center](https://www.spinfiresport.com/kbtag/center/)
- [recentre](https://www.spinfiresport.com/kbtag/recentre/)
- [recenter](https://www.spinfiresport.com/kbtag/recenter/)
- [throwing wheels](https://www.spinfiresport.com/kbtag/throwing-wheels/)
- [tripped](https://www.spinfiresport.com/kbtag/tripped/)
- [amps](https://www.spinfiresport.com/kbtag/amps/)
- [amperage](https://www.spinfiresport.com/kbtag/amperage/)
- [chip](https://www.spinfiresport.com/kbtag/chip/)
- [protection](https://www.spinfiresport.com/kbtag/protection/)
- [circuitry](https://www.spinfiresport.com/kbtag/circuitry/)
- [H error](https://www.spinfiresport.com/kbtag/h-error/)
- [v error](https://www.spinfiresport.com/kbtag/v-error/)
- [horizontal error](https://www.spinfiresport.com/kbtag/horizontal-error/)
- [vertical error](https://www.spinfiresport.com/kbtag/vertical-error/)
- [fire](https://www.spinfiresport.com/kbtag/fire/)
- [rapid](https://www.spinfiresport.com/kbtag/rapid/)
- [regularly](https://www.spinfiresport.com/kbtag/regularly/)